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Technical, Quality

2 months ago

Brentwood, United Kingdom Ariston UK Ltd Full time
The Role -
This is an exciting opportunity to join a highly successful global business within the Heating and Hot Water and Renewable Technology Industry. The role will be based at our UK head office as well as the requirement to travel the UK and Ireland. You will report into the Parts and Service Manager, UK and Ireland.
The Technical, Quality & Compliance Manager will have the overall responsibility for ensuring that Ariston UK Ltd is up to date with all legal, regulatory and Health and Safety Regulations and that working practices and products conform to these requirements.
The Technical, Quality & Compliance Manager will need to be highly motivated and able to work autonomously for long periods of time, with the ability to identify key performance issues and put action plans in place to drive improvements. You will also be a technical expert with all of Ariston’s products including new products introductions, ensuring quality control and reporting according to group processes. This position has a number of direct reports, who work on the technical helpline and the job holder will be responsible for ensuring that the Ariston technical help line operates effectively and gives an exceptional level of customer support.
The Technical, Quality & Compliance Manager will be working with our global technical colleagues, to ensure new products are suitable for the UK market and providing robust technical feedback on all failures and early warnings of potential warranty related problems. Within this element, you will be required to conduct working groups with all stakeholders in the UK to get the product feedback and concerns with Ariston, again ensuring this is fed back through the appropriate channels.
The Technical, Quality & Compliance Manager will understand all aspects of the Gas and Electrical industry to ensure compliance with all governing bodies in the UK and Ireland that are pertinent to our industry. With that in mind you will set all of the working standards that are required to be adopted by everyone employed to work on Ariston products or sub – contractors working on behalf of Ariston. As part of this role you will be responsible for managing our overall Health and Safety, Quality Management System, compliance and audit process for anyone working on behalf of Ariston. This will include defining, creating and rolling out the audit process and ensuring that it is effectively managed by the Regional Service Managers, highlighting areas on concerns that need to be addressed