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Technical Sales Engineer
4 months ago
This exciting opportunity is looking for a key member of the sales team to build close relationships with customers in dealing with sales enquiries, producing accurate and competitive quotes.
Working with a new and existing customer base with commercial support.
Main duties of the role will include:
Processing customer enquiries, which will involve:
Initial customer contact via telephone, email and face to face
Managing and understanding and interpreting customer requirements
Producing layouts and costed solutions to satisfy these requirements using CAD programs. AutoCAD is essential.
Production of quotations/tenders in a timely, clear, detailed and accurate manner.
Follow up quotations in a timely manner to secure profitable orders
Maintain expert level of product knowledge and applications.
Provide pre-sales technical expertise and product education to new and existing customers
Ensuring orders are processed quickly and that clear and accurate information allowing for design and manufacturing is passed to the relevant department
Ensuring that customers are kept informed of order (contract) status and that any issues are resolved quickly
Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via Sage CRM
Pursue new business opportunities
Occasional site and customer visits
Supporting the Contracts, Engineering and Production departments
Building relationships with customers and potential customers to understand their requirements.
The right candidate would ideally
Hold relevant technical sales experience
Have experience working with Autocad including 2D and 3D drawings
Experience working within a busy manufacturing environment
Maintaining accurate up-to-date records of enquiries, quotations, orders and customer activity via SageCRM
Confident to pursue new business opportunities
Happy to attend occasional site and customer visits
Excellent communication skills
Hours Monday to Thursday 7.30m to 4pm, Friday 7.30am to 1pm
Salary: £35,000pa