IT and Post Production Technician

2 weeks ago

Leeds, United Kingdom True North Post Full time

Reports To:  IT Manager 

Working Hours:  8.30 AM – 5:30 PM Monday and 9 – 6 PM Tuesday to Friday 

Contract:  Permanent staff role

Availability:  Moderate on-call support outside regular hours, with time in lieu for extra hours worked (pending management approval) 

Salary:  TBC, based on skills and experience 

Benefits : Company private health insurance and pension scheme

Outline of Company 


This role works across both True North Productions and True North Post.  

 

True North Post is Leeds largest post -production facility, specialising in all areas of post-production – ingest, offline, finishing and delivery for production companies and all major broadcasters. 


True North Productions is an award-winning factual TV production company. It makes stand-out programmes for all major broadcasters, including BBC, Channel 4, Five and Sky. Its content is watched in almost every territory in the world.   


Job Summary


A skilled IT and Media Technician with experience of IT support and a background in media technology. 

  

Responsible for maintaining and troubleshooting both office and broadcast-related IT systems, including, but not exclusive to, cloud operations (Microsoft 365 apps, SDN, Jamf, MDM) and on-premises operations (DaVinci Resolve, Avid Media Composer, Pro Tools, Adobe Suite, and Blackmagic Design hardware/software).  

 

The role also assists with the installation, configuration, and optimisation of post-production systems to ensure uninterrupted creative output and delivery. 

 

Key Responsibilities


  1. IT Support and Systems Maintenance 
  • Providing technical support for office IT infrastructure, including desktops, laptops, servers, networking devices, and storage solutions. 
  • Installing, configuring, and troubleshooting software, hardware, and peripheral devices (printers, routers, etc.). 
  • Collaborating with third-party vendors for software updates, hardware repairs, and new technology integrations.  
  • Assisting in temporary and remote office set-up and support. Including preparing devices for use on location. 
  • Developing and maintaining local networks in ways that optimise performance 
  • Ensuring the security and privacy of networks and computer systems 
  • Providing guidance to users – in person, remotely or by phone. 
  • Organising, scheduling and recording upgrades and maintenance
  • Conducting daily network backup operations
  • Asset tracking IT equipment across all sites 
  • Ordering all hardware, including hard drives for archiving and LaCie drives for tapeless rushes. 
  • Maintaining a ‘spares’ department
  • Collating information for cap-ex requests and ordering new equipment 
  • Monitoring file management and recovery 
  • Providing ad-hoc support and holiday cover to IT Manager   

 

2.        Post-production and Media Support, according to skill level

  • Providing technical support for post-production systems, including DaVinci Resolve, Avid Media Composer, Pro Tools, and other creative tools used in media editing and post-production. 
  • Training colleagues on unfamiliar office and editing software
  • Installing and maintaining of NLE equipment, such as workstations for edit assistants, editors and producers. Plus, NLE peripheral equipment, such as output monitors, waveform monitors and other QC equipment.  
  • Troubleshooting issues related to media storage, Such as Avid NEXIS, Synology and other SAN/NAS systems. 
  • Troubleshooting file formats, codecs, and audio/video sync problems. 
  • Performing media wrangling tasks, including system set-up, testing, ingesting, transferring, backing up, and organising media files for production teams prior to deployment. 
  • Supporting cross-departmental workflows, ensuring that assets move smoothly between the production and post-production stages. 

 

3. Broadcast and Production Support, according to skill level: 

  • Maintaining and supporting broadcast systems, including Blackmagic Design hardware, the Avid Ecosystem, Adobe Suite applications (Premiere Pro, After Effects), and other broadcast-focused tools. 
  • Performing system upgrades, installations, and troubleshooting for broadcast-related technologies. 
  • Assisting with the configuration of live streaming set-ups, including audio/video feeds, encoders, and streaming software. 
  • Monitoring logs to proactively support Post-production connectivity, especially during times of high throughput. 

 

4. Cross-departmental Collaboration 

  • Working closely with Production (both office and location teams) and post to maintain seamless workflows. 
  • Ensuring all departments are aligned on security, system capabilities, software requirements, and troubleshooting best practices. 

 

5. On-Call Support 

  • Providing on-call support outside of regular office hours to address urgent technical issues, particularly those affecting time-sensitive production schedules or international projects, as required. 


Preferred Qualifications and Experience: 
  • 3+ years of experience in IT support at a SME, preferably within a media or broadcast environment. 
  • Bachelor’s degree in IT, Broadcast Engineering, Media Technology, or a related field or equivalent work experience. 
  • Proven competencies in post-production systems (DaVinci Resolve, Avid Media Composer, Pro Tools) and broadcast technologies (Adobe Suite, Blackmagic Design, etc.). 
  • Strong understanding of video/audio file formats, codecs, compression techniques, and file transfer protocols. 
  • Experience with network troubleshooting, user account management, and IT security. 
  • Familiarity with macOS, Windows, and Linux operating systems, as well as experience with media storage solutions (NAS/SAN). 
  • Experience with media asset management systems and project archiving best practices. 
  • Excellent analytical and problem-solving skills, with the ability to troubleshoot hardware and software issues across a diverse range of tools and systems. 

 

Skills 
  • A strong communicator: able to explain technical issues to non-technical team members in a clear, uncomplicated and concise manner. 
  • Adaptable and Organised: flexible in responding to shifting priorities and the fast-paced nature of media production. 
  • The ability to work independently and as part of a team. 
  • Attention to detail. 
  • Respect: Ability to work in a diverse and inclusive workplace, always maintaining a professional and discreet approach. 
  • Ability to work under pressure and multitask. 



This job description is not exhaustive and is subject to regular review and amendment in line with the needs of the company.

  • IT and Post Production Technician

    3 weeks ago

    Leeds, Leeds, United Kingdom True North Post Full time

    Job Title: IT and Post Production TechnicianTrue North Post, a leading post-production facility, is seeking a skilled IT and Post Production Technician to join our team. As a key member of our technical support team, you will be responsible for maintaining and troubleshooting both office and broadcast-related IT systems, including cloud operations and...

  • IT and Post Production Technician

    3 weeks ago

    Leeds, Leeds, United Kingdom True North Post Full time

    Job Title: IT and Post Production TechnicianTrue North Post, a leading post-production facility, is seeking a skilled IT and Post Production Technician to join our team. As a key member of our technical support team, you will be responsible for maintaining and troubleshooting both office and broadcast-related IT systems, including cloud operations and...

  • IT and Post Production Technician

    3 weeks ago

    Leeds, United Kingdom True North Post Full time

    Reports To: IT Manager Working Hours: 8.30 AM – 5:30 PM Monday and 9 – 6 PM Tuesday to Friday Contract: Permanent staff roleAvailability: Moderate on-call support outside regular hours, with time in lieu for extra hours worked (pending management approval) Salary: TBC, based on skills and experience Benefits: Company private health insurance and...

  • IT and Post Production Technician

    3 weeks ago

    Leeds, United Kingdom True North Post Full time

    Reports To: IT Manager Working Hours: 8.30 AM – 5:30 PM Monday and 9 – 6 PM Tuesday to Friday Contract: Permanent staff roleAvailability: Moderate on-call support outside regular hours, with time in lieu for extra hours worked (pending management approval) Salary: TBC, based on skills and experience Benefits: Company private health insurance and...

  • IT and Post Production Technician

    3 weeks ago

    Leeds, United Kingdom True North Post Full time

    Reports To: IT Manager Working Hours: 8.30 AM – 5:30 PM Monday and 9 – 6 PM Tuesday to Friday Contract: Permanent staff roleAvailability: Moderate on-call support outside regular hours, with time in lieu for extra hours worked (pending management approval) Salary: TBC, based on skills and experience Benefits: Company private health insurance and...

  • IT/Production Technician

    2 weeks ago

    Leeds, United Kingdom True North Post Full time

    Reports To:  IT Manager  Working Hours:  8.30 AM – 5:30 PM Monday and 9 – 6 PM Tuesday to Friday  Contract:  Permanent staff role Availability:  Moderate on-call support outside regular hours, with time in lieu for extra hours worked (pending management approval)  Salary:  TBC, based on skills and experience  Benefits : Company private...

  • IT/Production Technician

    1 week ago

    Leeds, United Kingdom True North Post Full time

    Reports To:  IT Manager  Working Hours:  8.30 AM – 5:30 PM Monday and 9 – 6 PM Tuesday to Friday  Contract:  Permanent staff role Availability:  Moderate on-call support outside regular hours, with time in lieu for extra hours worked (pending management approval)  Salary:  TBC, based on skills and experience  Benefits : Company private...

  • IT/Production Technician

    3 weeks ago

    Leeds, United Kingdom True North Post Full time

    Reports To:  IT Manager  Working Hours:  8.30 AM – 5:30 PM Monday and 9 – 6 PM Tuesday to Friday  Contract:  Permanent staff role Availability:  Moderate on-call support outside regular hours, with time in lieu for extra hours worked (pending management approval)  Salary:  TBC, based on skills and experience  Benefits : Company private...

  • IT Support Specialist

    5 days ago

    Leeds, Leeds, United Kingdom True North Post Full time

    Job Title: IT/Production TechnicianJob Summary:We are seeking a skilled IT and Media Technician to join our team at True North Post. The successful candidate will be responsible for maintaining and troubleshooting both office and broadcast-related IT systems, including cloud operations and on-premises operations.Key Responsibilities:Providing technical...

  • IT Support Specialist

    6 days ago

    Leeds, Leeds, United Kingdom True North Post Full time

    Job Title: IT/Production TechnicianJob Summary:We are seeking a skilled IT and Media Technician to join our team at True North Post. The successful candidate will be responsible for maintaining and troubleshooting both office and broadcast-related IT systems, including cloud operations and on-premises operations.Key Responsibilities:Providing technical...

  • Product Design Technician

    3 weeks ago

    Leeds, United Kingdom Notre Dame Catholic Sixth Form College Full time

     *Applications from all faiths are welcomed*The College is seeking to appoint a well-qualified, high performing and enthusiastic individual to the post of Product Design Technician who will support and inspire students. Product Design is a highly successful and popular department with over 17 years of outstanding success. The department has highly...

  • Purchasing Manager

    2 weeks ago

    Leeds, Leeds, United Kingdom POST recruitment Full time

    Purchasing Manager Job DescriptionPOST recruitment is seeking a dynamic Purchasing Manager to join their team in Leeds. As a key member of the procurement team, you will be responsible for managing the purchasing process, ensuring timely delivery of products, and maintaining high-quality standards.Key Responsibilities:Collaborate with buying, testing, and...

  • Purchasing Manager

    2 weeks ago

    Leeds, Leeds, United Kingdom POST recruitment Full time

    Purchasing Manager Job DescriptionPOST recruitment is seeking a dynamic Purchasing Manager to join their team in Leeds. As a key member of the procurement team, you will be responsible for managing the purchasing process, ensuring timely delivery of products, and maintaining high-quality standards.Key Responsibilities:Collaborate with buying, testing, and...

  • Purchasing Manager

    2 weeks ago

    Leeds, Leeds, United Kingdom POST recruitment Full time

    Purchasing Manager Job DescriptionPOST recruitment is seeking a dynamic Purchasing Manager to join their team in Leeds. As a key member of the procurement team, you will be responsible for managing the purchasing process, ensuring timely delivery of products, and maintaining high-quality standards.Key Responsibilities:Team Collaboration: Work closely with...

  • Purchasing Manager

    2 weeks ago

    Leeds, Leeds, United Kingdom POST recruitment Full time

    Purchasing Manager Job DescriptionPOST recruitment is seeking a dynamic Purchasing Manager to join their team in Leeds. As a key member of the procurement team, you will be responsible for managing the purchasing process, ensuring timely delivery of products, and maintaining high-quality standards.Key Responsibilities:Team Collaboration: Work closely with...

  • Sales Executive

    2 days ago

    Leeds, United Kingdom POST recruitment Full time €30,000

    POST- are looking to hire an experienced Sales Executive for a global market-leader that supplies high quality products into the HoReCa (hotels, restaurants, and catering) industry. This role is office based, generating new business by focussed sales activity, including approaching new and exisitng clients via LinkedIn, Instagram, Email, Phone and other...

  • Executive Sales Manager

    2 days ago

    Leeds, United Kingdom POST recruitment Full time €30,000

    POST- are looking to hire an experienced Sales Executive for a global market-leader that supplies high quality products into the HoReCa (hotels, restaurants, and catering) industry. This role is office based, generating new business by focussed sales activity, including approaching new and exisitng clients via LinkedIn, Instagram, Email, Phone and other...

  • Business Development Executive Director

    2 days ago

    Leeds, United Kingdom POST recruitment Full time €30,000 - €37,000

    Business Development Executive Salary: £30k -£37k per annum depending on experience plus company bonus Monday to Thursday 8.Post Recruitment is looking for a Business Development Executive to join an extremely successful family run business. As a Business Development Executive, you will be responsible for managing and growing relationships with high-end...

  • Business Development Executive

    2 days ago

    Leeds, United Kingdom POST recruitment Full time €30,000 - €37,000

    Business Development Executive Salary: £30k -£37k per annum depending on experience plus company bonus Monday to Thursday 8.00am -5pm, Friday 8.00am - 4.30pm Post Recruitment is looking for a Business Development Executive to join an extremely successful family run business. As a Business Development Executive, you will be responsible for managing and...

  • Workshop Technician

    2 days ago

    Leeds, Leeds, United Kingdom Futures Manufacturing Full time

    **Job Title:** Workshop TechnicianFutures Manufacturing is seeking a skilled Workshop Technician to join their Service team in Leeds. The successful candidate will have competent electrical skills and be able to work on a wide range of components and assemblies.**Key Responsibilities:**Stripping and inspecting products returned to site for repairMeasuring...