Customer Service Advisor

3 weeks ago

Manchester, United Kingdom Travel Trade Recruitment Limited Full time
My client is a leading name in the travel and tourism sector, renowned for our commitment to delivering exceptional travel experiences to our clients worldwide. We are dedicated to making travel seamless and accessible, and our customer service team is at the heart of our mission. As we continue to grow, we are seeking dedicated Customer Service Specialists who share our passion for travel and excellence in service.
Overview:
As a Customer Service Specialist, you will be the voice of the company, providing top-notch support and assistance to our clients. Whether they are in the planning stages of their trip, in transit, or have returned home, you will ensure their experiences are positive and memorable. You will be responsible for handling inquiries, solving problems, and offering solutions that go above and beyond.
Key Duties:
Provide timely and accurate responses to customer inquiries via phone, email, or chat.
Resolve issues with bookings, refunds, and travel arrangements with empathy and efficiency.
Assist customers in planning and booking travel, including flights, accommodations, and activities.
Provide travel advice and recommendations based on customers' preferences and needs.
Manage and maintain customer records and transactions.
Collaborate with partners and suppliers to resolve any service issues.
Monitor and report on feedback to improve the company's services and customer satisfaction.Experience required:
Proven experience in customer service, preferably in the travel industry.
Excellent communication skills, with proficiency in English
Strong problem-solving skills and the ability to think on your feet.
Familiarity with travel booking systems and software.
Ability to work in a fast-paced environment and handle stress well.
Proactive and conscientious with an eye for detail
The ability to deal with confrontation and expertise in issue resolution.
Excellent numeracy and literacy skillsJob Benefits:
Competitive salary
Flexible working hours and the opportunity to work remotely.
Opportunities for personal travel discounts and perks.
Professional development and training in travel and customer service.
A supportive and vibrant work culture with a team that loves what they do.How to apply?
If you are enthusiastic about delivering outstanding customer service and have a love for travel, we would like to hear from you Please send your CV and a cover letter detailing your experience and why you would be a perfect fit to Gemma - or call me on (phone number removed)

  • Customer Service Assistant

    4 weeks ago

    Manchester, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Manchester. We are collaborative, fun and inclusive. Our work environment includes: - Casual work attire - Growth opportunities - Wellness programmes - Regular social events **Responsibilities**: - Respond to customer inquiries in a timely and professional manner. - Provide accurate...

  • Customer Service Assistant, Full Time

    5 days ago

    Manchester, United Kingdom Switch Advisor Partners Full time

    **About us** Switch Advisor Partners is a small business in Manchester. We are professional, supportive and creative. Our work environment includes: - Modern office setting - Regular social events - Company perks - Safe work environment Customer Service Assistant **Duties**: - Provide exceptional customer service by responding to inquiries and...

  • Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Walters People Full time

    Customer Service Advisor Salary: £23000 - £24000 Location: Manchester Keywords: Customer Service, Advisor, Manchester Customer Service Advisor **Salary**: £23000 - £24000 Location: Manchester Keywords: Customer Service, Advisor, Manchester Our client is seeking a dedicated and enthusiastic Customer Service Advisor to join their team in Manchester....

  • Customer Service Advisor

    3 weeks ago

    Manchester, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client DetailsOur client are a well established Financial Services business based in Manchester, they are...

  • Customer Service Advisor

    7 days ago

    Manchester, United Kingdom Hamilton Woods Full time

    **Customer Service Advisor** **Manchester** **Permanent** **35 hours pw** **£21,100** Hamilton Woods Associates are working with a Social Housing provider in Manchester, to recruit to a number of Customer Service Advisors. Full time (35 hours pw), as well as part-time (14-17 hours pw) positions are available. Working hours will be between 8am and 6pm...

  • Customer Service Advisor

    4 days ago

    Manchester, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client Details Our client are a well established Financial Services business based in Manchester, they are...

  • Customer Service Advisor

    3 weeks ago

    Manchester, United Kingdom Page Personnel Full time

    An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester. You will be working within the customer service team, speaking to existing customers assisting with general queries. Client DetailsOur client are a well established Financial Services business based in Manchester, they are...

  • Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established financial services business, based in Manchester. You will be working within the Recoveries team, speaking to existing customers, help getting them back on track with theirpayments and setting up payment plans. **Client Details** Our client are a well established financial...

  • Customer Service Advisor

    6 days ago

    Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    As a Customer Service Advisor you will be first point of contact to a UK customer base via mulit-channels, assisting with any concerns or queries they may have. **Client Details** Based in Stretford, Manchester. This client is a leading e-commerce retailer and are looking for an experienced Customer Service Advisor to join their team on a temporary...

  • Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Page Personnel Secretarial & Business Support Full time

    An exciting opportunity for a Customer Service Advisor to join a well established fashion retailer, based in Manchester. You will be working within the Recoveries team, speaking to existing customers, help getting them back on track with their payments andsetting up payment plans. **Client Details** Our client are a well established retail business based...

  • Customer Service Advisor

    6 days ago

    Manchester, United Kingdom Pertemps SSDC - DDT Full time

    **Customer Service Advisor** Our Insurance Broker client have a brilliant opportunity to join their global company as a Customer Service Advisor! We are looking for a hard-working and committed Customer Service Advisor to support a busy claims handling department. This position would involve home working (all equipment provided) and offers full time hours...

  • Debt Advisor

    4 weeks ago

    Manchester, United Kingdom The Debt Advisor Full time

    **Job Description and Specification** Job Title: Debt Advisor Department: The Debt Advisor Responsible to: Head of Operations Hours of work: 35 hours per week Main Purpose: To provide whole of market advice to prospective consumers The Debt Advisor is a rapid growing business with a firm foothold in the IVA and Debt Management market. We are looking to...

  • Customer Service Advisor

    6 days ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading financial services business - Excellent benefits **About Our Client**: Our client are a well established Financial Services business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their Recoveries team. Our client offers great career...

  • Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Gibson Hollyhomes Full time

    **Customer Service Advisor** **Manchester** **£24,000 - £26,000** **Job description for Customer Service Advisor Job**: - Complete daily/weekly/monthly audits as required and in a timely and accurate manner. - Answer incoming enquiries. - Make bookings onto system. - Monitor and correct any irregularities found. - Respond to delegated tasks. - Maximise...

  • Customer Service Advisor

    5 days ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading energy company - Excellent benefits **About Our Client**: Our client is a leading Energy provider based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their team. Our client offers great career progression, competitive salary and excellent...

  • Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading Retail company - Excellent benefits **About Our Client**: Our client are a well established retail business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their Recoveries team. Our client offers great career progression, competitive salary and...

  • Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Nolan Recruitment Solutions Full time

    Customer Service Advisor Employment Type: Permanent, Full-time Location: Trafford Park, Manchester Hours: 8 am to 5 pm, Monday to Friday **Salary**: £20,000 - £25,000 + 25 days holiday (30 inc Bank Holidays) Company/Position: Due to a rapid period of growth, our client is looking for a further Customer Service Advisor to join their growing support...

  • Customer Service Advisor

    5 days ago

    Manchester, United Kingdom Page Personnel Full time

    Opportunity to work for a leading Automotive business - Excellent benefits **About Our Client**: Our client are a well established Automotive business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their team. Our client offers great career progression, competitive salary and...

  • Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom Page Personnel Full time

    Temp to perm opportunity - Great working patterns and supportive managers **About Our Client**: Based in Manchester. This client is a well-established and leading law firm and are looking for a Customer Service Advisor to join their team on a 3 month basis. As a **Customer Service Advisor** you will: - Liaising with internal teams to better provide...

  • Customer Service Advisor

    4 weeks ago

    Manchester, United Kingdom MBA Group Full time

    MBA are looking for a Customer Service Advisor to work out of our client’s prestigious Automotive Retail Centre in Manchester. This is a great opportunity to work with one of the most prestigious brands in the automotive industry. The client is a family run business who started over 110 years ago and during that time, have sold and repaired cars and bikes...