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Air & Ocean Coordinator

2 months ago

SunburyonThames, United Kingdom Gleeson Recruitment Group Full time
Gleesons has been exclusively partnered with a Freight business looking for a Freight Forwarder. This Opportunity would be best fitted to a professional looking to further grow their career in a well established business.
Job Title: Ocean & Air Coordinator
Locations: London Heathrow
Duties:
Effectively manage service operations, supply information, and generate quotes for various transportation modes, including ocean, air, and European road.
Provide exceptional customer service across all transportation channels.
Oversee the entire shipment process to ensure precise and timely bookings.
Expedite the processing of shipment information to prevent potential delays.
Communicate with customers to provide tailored quotations based on their specific needs.
Exhibit a thorough understanding of customs regulations, dangerous goods handling, and insurance procedures.
Collaborate with customs brokers, furnishing them with accurate information for swift import/export clearance in compliance with regulatory requirements.
Proactively identify and report any impending claims, gathering necessary details for prompt and professional claims processing in line with company protocols.
Interact with customers professionally and courteously.
Contribute to business development initiatives.
Maintain precise documentation, records, and system updates to uphold data integrity.Ideal Candidate:
Experience in handling multiple modes of freight (Air, Ocean & Road).
Proficiency in using various systems such as CDS, MultiFreight, Cargowise, etc.
At least 2 year of experience in the freight industry.
Strong Account ManagementAt Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.
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