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Operations Assistant

2 months ago

Ascot, United Kingdom Drinks21 Ltd Full time

About the Company:


Drinks21 is a dynamic, globally connected distributor committed to bringing the world’s most celebrated beverages to new and established markets. From Asahi and Corona to Heineken and more, we’re trusted by leading brands to deliver exceptional results across duty-free, tourist, and international markets for beer, wine, and spirits.


We’re more than just distributors—we’re growth partners. Our agile and experienced team combines deep industry expertise with strong partnerships to help brands reach their volume and distribution goals. We do this while maintaining focus on delivering an outstanding customer experience at every step.


What sets us apart is our ability to think strategically while executing hands-on. We work closely with both brands and customers to drive growth, ensuring businesses scale effectively and sustainably.


If you’re looking to be part of a forward-thinking company that values creativity and collaboration, Drinks21 is the place for you.


About the Role:


Are you an organised and energetic individual eager to begin or advance your career in a dynamic environment? Drinks21 is looking for a proactive Operations Assistant to join our team. This full-time, office-based role (with potential for hybrid work in the future) offers the perfect opportunity to get hands-on experience and grow with a thriving company.


As an Operations Assistant, you’ll dive into a range of administrative tasks—order processing, data entry, and managing export documentation. You’ll be a key point of contact for customers, coordinate closely with our Operations Manager, and manage general inquiries via phone and email. Whether you're a recent graduate or a school leaver with relevant experience, this role is designed for someone eager to take their first career step in a supportive, growth-oriented environment.


What You’ll Be Doing:

  • Processing orders and handling invoices
  • Managing customer communications and logistics
  • Handling export documentation and related tasks
  • Assisting with business inquiries via phone and email
  • Supporting the Operations Manager with day-to-day activities


What’s in it for You?

This role isn’t just about handling admin—it’s about starting a journey. As Drinks21 continues to grow, so will your role. We’re looking for someone who’s ready to embrace new challenges, develop their skills, and eventually take on more responsibility within our expanding operations.


We’re Looking for Someone Who:

  • Has strong time management and attention to detail
  • Is IT proficient and comfortable with various software
  • Is a clear and confident communicator, both in writing and on the phone
  • Is reliable, punctual, and capable of working independently
  • Is eager to learn and take on new opportunities as they arise


Perks and Benefits:

  • Competitive salary with bonus potential
  • 28 days annual leave (including bank holidays)
  • Private healthcare coverage
  • Company pension scheme
  • Opportunities for personal and professional growth as you develop with us