Customer Service Co-ordinator

3 months ago


Burton upon Trent, United Kingdom Fusion People Ltd Full time
Job Title: Customer Service Coordinator
Location: Barton-under-Needwood, Staffordshire
Duration:6 months
Hours:8am -4.30pm Mon to Thurs, 8am to 1pm Fri.
Our client based in Barton Under Needwood have a 6 month fixed term contract for a Customer Service Coordinator.
Job Purpose:
To support our customers through maintenance and operation optimisation with customised solutions for spare parts, repair, and overhaul activities on existing trains. You will be responsible for pricing spares, spot repairs and overhauls, booking orders, managing the order book, and liaising with customers to maintain customer satisfaction.
Key responsibilities:
* Responsible for liaising with a customer portfolio
* Respond to customers' Requests for Quotations (RFQs) and enquiries
* Process customers' contracts, orders and schedules
* Manage customers order books
* Lead or participate to customers' reviews
* Managing customers' concerns (eg Rejections and Non-Conformance Reports)
* Liaising with other departments within the company to meet customer's requirements
* Assisting with weekly/monthly order intake and sales forecasting
* Support the Customer Service Manager whenever relevant
Background & Experience:
* The ideal candidate will have customer service and administrative experience
* Strong organisation, time management and attention to detail
* Excellent verbal and written communication skills
* Problem solver and resilient
* The ability to work without supervision
--- Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website

  • Newcastle upon Tyne, United Kingdom Peacocks Medical Group Full time

    Peacocks Medical Group are a multi-award-winning family group providing outstanding care in the national delivery of both clinical services and medical equipment throughout the UK. At our Newcastle upon Tyne facility, we have a dedicated team of Orthotic Technicians who manufacture a wide range of Orthotic products for our NHS and private clients. We...


  • Burton upon Trent, Staffordshire, United Kingdom Pertemps Full time

    An exciting opportunity has arisen for an on-site Co-ordinator role based in the Burton area. The role is to support with the on-site operation at our client site. The client site is part of an established National Contract, providing temporary labour to meet the fluctuating needs of their industrial business.Successful candidates will need to have a valid...

  • Shipping Co-ordinator

    3 months ago


    Burton-On-Trent, United Kingdom Page Personnel Full time

    An excellent opportunity with flexible hours and hybrid working! - An FMCG and dangerous goods distributor! **About Our Client**: On a daily basis the Shipping Co-ordinator will report into the Operations Manager and cover the following areas of responsibility: - Managing all shipping of import export based products from the UK and Far East. This involves...

  • Property Co-ordinator

    3 months ago


    Burton-On-Trent, United Kingdom Greene King Full time

    Company Description This role involves the coordination and administrative support of the capital development programmes across GK Pubs Division. Supporting the relevant Head of Property Services and their team, this role ensures that the capital development and maintenance plans are kept to time and appropriate approvals and governance rules are followed....

  • Service Co-ordinator

    3 months ago


    Newcastle upon Tyne, United Kingdom The Best Connection Employment Group Full time

    The Best Connection Newcastle are seeking a **Service Co-Ordinator** to work with one of the UK's leading Facilities Management businesses. The client supports a number of sites around the UK by providing Cleaning Support, Administrators, Maintenance Technicians and other similar roles. They need a Service Co-Ordinator based in Newcastle to help service...

  • Service Co-ordinator

    3 months ago


    Stoke-on-Trent, United Kingdom Staff-Point Recruitment Full time

    We have an exciting opportunity available for a Service co-ordinator to join our team based in Stoke On Trent. **Key responsibilities of our Customer Service Coordinator**: - Deliver a first-class customer experience - To be able to communicate clearly and have the ability to work closely with your Sales Manager and other internal departments in order to...


  • Burton upon Trent, United Kingdom Fusion People Ltd Full time

    Job Title: Customer Service Coordinator Location: Barton-under-Needwood, Staffordshire Duration:6 months Hours:8am -4.30pm Mon to Thurs, 8am to 1pm Fri. Our client based in Barton Under Needwood have a 6 month fixed term contract for a Customer Service Coordinator. Job Purpose: To support our customers through maintenance and operation optimisation with...


  • Stoke-on-Trent, United Kingdom Net-Worx (2001) Limited Full time

    Service Co-ordinator Supported HousingSalary£25,564 a yearLocationStoke-on-TrentHours per week37.5Contract typeFixed TermAs a Service Coordinator youll support customers who have complex needs and/or are experiencing multiple disadvantage including: substance use, mental health, offending and rough sleeping/homelessness. Youll co-ordinate their access to a...


  • Stoke-On-Trent, United Kingdom Net-Worx (2001) Limited Full time

    Service Co-ordinator Supported HousingSalary£25,564 a yearLocationStoke-on-TrentHours per week37.5Contract typeFixed TermAs a Service Coordinator youll support customers who have complex needs and/or are experiencing multiple disadvantage including: substance use, mental health, offending and rough sleeping/homelessness. Youll co-ordinate their access to a...

  • Pathway Co-ordinator

    3 months ago


    Burton-On-Trent, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

    **Part time Band 3 post** A vacancy has arisen within the Trauma & Orthopaedic Secretariat at the Queens Hospital, Burton for a Pathway Co-ordinator (Medical Secretary). As a Pathway Co-ordinator, you will have an eye for detail, a strong team working ethic and be passionate about providing excellent service for our patients. You will require high levels...

  • Team Co-ordinator

    2 months ago


    Stoke-on-Trent, Stoke-on-Trent, United Kingdom Hatched Recruitment Group Full time

    Team Co-ordinatorStoke on Trent 15.81/hr36/hrs a week Start date: ASAP AKTON Recruitment is working closely with the local authorities and we are looking for a Team Co-ordinator to join the Directorate: Children and Family Services in the Stoke on Trent area. The role is a contract for - 6 months. Job PurposeTo provide an efficient and effective service to...

  • Sales Co-ordinator

    3 months ago


    Newcastle upon Tyne, United Kingdom ASC Connections Full time

    A manufacturer of components sold into all industries globally, are looking for a Sales Co-Ordinator to join their expanding sales Team in Newcastle. With a multi-tiered sales team, they are offering a competitive salary, excellent training, and career progression, as well as the stability of a large global corporation. Sales Co-Ordinator Basic Salary - Up...


  • Newark-on-Trent, United Kingdom Redline Group Ltd Full time

    An exciting opportunity has arisen for an Internal Sales Co-Ordinator to join my client, an Electronics Manufacturer based in Nottingham. The Internal Sales Co-Ordinator will report into the Sales Office Manager and will be responsible for ensuring the highest levels of customer satisfaction and timely communication. This Nottingham based role is vital in...

  • Customer Team Leader

    2 weeks ago


    Burton upon Trent, United Kingdom Co-op Full time

    Closing date: 04-09-2024 Customer Team Leader   Location: Manor Road, Kings Bromley, Burton On Trent, DE13 7HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Shifts will be 6pm to 10pm and one weekend shift 2pm to 10pm, to be discussed at interview ...

  • Customer Team Leader

    2 weeks ago


    Burton upon Trent, United Kingdom Co-op Full time

    Closing date: 04-09-2024 Customer Team Leader   Location: Manor Road, Kings Bromley, Burton On Trent, DE13 7HZ Pay: £13.32 per hour Contract: 16 hours per week + regular overtime, permanent, part time Working pattern: Shifts will be 6pm to 10pm and one weekend shift 2pm to 10pm, to be discussed at interview ...


  • Newark-on-Trent, United Kingdom Reflect Recruitment Group Ltd Full time

    We currently have an exciting opening for an Customer Accounts Co-ordinator to join a dynamic team based in Newark. Responsibilities will include but not be limited to: - Manage all administrative duties including accurately inputting customer data to ensure the system is up to date and timely completion of reports alongside any general office duties that...

  • Support Co-ordinator

    3 months ago


    Newcastle upon Tyne, United Kingdom NCG Full time

    Central Support Service at Newcastle College is looking to recruit a Support Co-ordinator for a 10 month fixed term contract. The Support Co - ordinator will work under the Student Support Team within the Service. The role involves working closely with the teams other Support Co-ordinators to manage and coordinate the support allocation for learners who...

  • Contract Co-ordinator

    3 months ago


    Kingston upon Hull, United Kingdom Arco Full time

    **About The Role**: As a Contract Co-Ordinator, you will be responsible for building relationships with both internal and external key contacts and stakeholders. You’ll be an escalation point for key customers, sales and service and will provide effective communication between customers and Arco teams. Key responsibilities include: - Generating and...

  • Events Co-ordinator

    3 months ago


    Berwick-Upon-Tweed, United Kingdom Box Leisure Recruitment Full time

    **Box Leisure: "The Cutting Edge of Leisure Careers"** **Events Co-ordinator** **Salary: £24000 + benefits** **Working hrs**: 45 hours per week over 5 days **Accommodation can be made available** Our client is seeking an Events Co-Ordinator to help create great memories that last a lifetime! This is a fantastic opportunity for a talented communicator to...


  • Newcastle upon Tyne, United Kingdom Northern Trains Full time

    Proactive co-ordination of units and traincrew at Skipton in close liaison with the Northern Operations Control and Leeds traincrew coordinator. To provide a high level of operational excellence and customer service 1. Responsible for on the day co-ordination of units and traincrew in close liaison with the Northern Operations Control and Leeds...