Lead Product Designer

4 weeks ago

london city of london, United Kingdom Zebra People | B Corp™ Full time

Lead Product Designer - up to £85k + bonus 2 days a week required in the London office. Sponsorship is not being offered. We’re working with a purpose-led, direct-to-consumer subscription brand. With strong financial backing from a global parent company, they retain the energy, culture, and autonomy of an independent business – now entering an exciting new chapter of growth and innovation. After a recent restructure and refocus on the UK market, the company is investing in technology, marketing, and customer experience to drive retention and engagement. They’re now looking for a Lead Product Designer to guide the next evolution of their digital experience. The company also provide particularly good benefits as well as a bonus scheme. THE ROLE This is a hands-on player–coach role: you’ll lead, mentor, and inspire a small but talented team of Product and Content Designers while remaining actively involved in design delivery and reporting to a Head of Design. You’ll play a key role in defining how customers experience the brand across multiple digital touchpoints – from onboarding and personalisation journeys to eCommerce flows and subscription management. Working in a collaborative, cross-functional environment, you’ll help shape strategy, champion customer insight, and elevate design quality at scale. You’ll also… Partner with Product, Engineering, and Research to define and deliver customer-focused experiences. Use data and insight to guide and validate design decisions. Champion the design vision and evolve the design system and documentation. Own end-to-end design across multiple product areas. Lead discovery, journey mapping, and prototyping to test and refine solutions. Support CMS rollout and balance user needs with commercial goals in an agile environment. THE CANDIDATE 7+ years of product design experience, including at least 2 years in a senior or lead capacity. Proven experience in eCommerce or subscription-based products (non-negotiable). A portfolio that demonstrates end-to-end thinking, clear individual contributions, and measurable results. Hands-on expertise in Figma and experience managing or developing design systems. Comfortable balancing multiple product areas simultaneously. Recent embedded experience as part of an in-house product teams (rather than agency or freelance focussed). Bonus points for: Experience with tools like Zeroheight or similar documentation systems. Exposure to larger consumer brands or scaled D2C environments.

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