Senior Director of Product Management, Growth and Strategy
1 week ago
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Product
Job Details
About Salesforce
Were Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good youve come to the right place.
We are looking for an innovative experienced product leader with a track record for driving GTM capabilities for new and established products from concept to successful delivery and market leadership. This role will report to the head of Commerce Cloud Commerce GTM Solutions, will work closely with product leadership, and will be responsible for guiding sales strategy, field enablement, driving strategic deals, partnering with GSIs, and bringing insights from the field back into the Product organization.
The role is highly cross-functional and requires a candidate that enjoys navigating ambiguity, working in a fast-paced startup like environment, aligning exec stakeholders, collaborating with teams across time-zones and thinking globally. This leader is responsible for ACV and pipeline growth, working in strong collaboration with Industry Solution and Strategy team, sales, sales enablement, alliances, marketing and other products teams. This individual is expected to work with senior level customer partners to drive adoption.
Responsibilities
Be a domain expert for specific parts of our Commerce Cloud portfolio (defined by your manager)
You are seen as an authority in your areas of the portfolio and specifically in their application to our customers needs
You can present at the most senior-level customer meetings and can easily cover for the SVP of those areas when they are unavailable
Responsible for supporting the following key aspects of the Commerce Cloud GTM motions:
Participating in strategic customer acquisition
Working with our key partners
Bringing together international needs from Distribution and Customers
Regular evaluation of our pricing & packaging and bundles for buyer and seller optimization
Execute a scalable approach to strategic customer meeting requests in your areas, both leading these meetings directly and building an approach to scale how we can bring the right talent to the right meetings.
This is done in alignment with the overall program built by the VP of GTM Solutions
Customer engagement
Engage directly with customers during pre-sales and post-sales implementations to drive sales and enablement and ensure the product will help them reach their desired business outcomes.
Present product and roadmap to customer executives in our world-class Salesforce Innovation Center
Drive Product Advisory Councils in key regions globally
Evangelize our roadmap with our customers, partners and employees
Leverage market analysis, driven knowledge, and customer research to define communication, enablement, and messaging
Synthesize the needs across Industries to build common components that can act as multiplier across different Industries. Engage with selected key customers, understand their problems and synthesize findings to inform product strategy and requirements (working with R&I) within your portfolio areas Work collaboratively across Product, Sales and Service teams to amplify the value of Commerce Cloud to our customers. Develop relationships with relevant Product Managers to ensure a good flow of product information to the field and back to PMs with voice of customer. Represent the your areas of the portfolio with key industry analysts like Gartner, IDC, and more to achieve our stated analyst goals from our V2MOM Continuous Learning
A thirst for leaning in all facets of the job; be it new technology, diving deep into industry concepts, new ways of working or the suite of salesforce products
Qualifications
- Extreme sense of ownership own the problem, the process, and the outcome. Some things may need driving by influence, others may need executing yourself in a hands-on manner, and yet others will need delegation.
- High energy and passion for the job
- Experience in marketing technology products
- Equivalent of 7+ years of product management or similar experience.
- Experience leading and working with teams internationally
- Experience with driving strategic Sales engagements
- Deep domain knowledge of customer engagement processes in B2C and B2B commerce
- Experience in working in fast-paced startup environments
- Strong organizational and analytical skills, excellent written and oral communication skills, including experience in high-level business discussions.
- Bachelors Degree in Engineering, Computer Science, or related disciplines or equivalent experience in technical leadership roles
- Ability to lead with Salesforce values and culture
- Execute with grace under pressure and sense of humor and camaraderie
- Outstanding interpersonal skills that span across various cultures and professional backgrounds
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.
Posting Statement
At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at and explore our company benefits at
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce.
Salesforce welcomes all.
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