User Experience Writer

1 week ago


Teddington, United Kingdom DiverseJobsMatter Full time

Job Description


We're looking for a Content Designer to research, structure and write user-centred content for our channels. This includes our website, email, advertising, social media and print channels. We value effective collaboration at our organisation, so you won't be working in isolation. Instead, you will collaborate with Marketing, UX Design, Graphic Design and Subject Matter Experts to create user-centred content that helps raise income to support our work around the world. You'll be familiar with using evidence and data to write and optimise content, as well as running workshops to map user journeys and review content as part of the content production process.


Our successful candidate will have:


  • Proven track record of high quality copywriting and/or significant editorial experience
  • A clear understanding of content design best practice
  • Experience using data and insights to write user-centred content and user journey maps
  • Confidence running workshops and championing content design best practice
  • Excellent interpersonal, verbal and written communication skills


Do your skills, experience and passion match the above? Then we'd love to hear from you

We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at our organisation.


This role is eligible for hybrid working and you will be required to work from a designated office and from your home by agreement with the line manager.


The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.



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