Motor Vehicle Technician

4 weeks ago

Burnley, United Kingdom The Solution Auto Full time
Vacancy - Motor Vehicle Technician
An exciting opportunity has arisen for a Service Technician to join one of the best employers in the motor industry at their main franchised car dealership.
Salary:
Basic - 29k - 32.5k
OTE - 34.5k - £37.6k
Hours of Work:
Monday - Thursday - 8.30am - 5.00pm
Friday- 8.30 - 4.00pm
Saturday - 8.30am - 12.30pm (1 in 3)
The Job:
- To deliver customer satisfaction at all times in the service and repair of motor vehicles of all types.
- To carry out servicing and repairs in a safe and economical manner.
- To employ such knowledge and skills as may be required to test vehicles and diagnose faults.
- To maintain the integrity of all product information
Objectives:
- To attain manufacturers' servicing and repair times.
- To note and report all components, materials and consumables used.
- Development of personal knowledge and experience in order to improve, profitability, customer satisfaction and efficiency.
- To ensure vehicles are thoroughly examined and to report all servicing requirements and associated work noticed whilst working on the vehicle to the Aftersales Manager.
- To ensure all chargeable labour, components and workshop consumables are recorded on the job card, and where possible work within Manufacturer's recommended repair times.
Customer service and satisfaction:
- To protect customers' vehicles with floor mats, seat and steering wheel covers.
- To safeguard the customers' vehicle and contents during service and repair.
- To ensure vehicles are thoroughly examined and report verbally and in writing the general condition of vehicles with emphasis on customer safety.
- To ensure vehicles are road tested in a safe and professional manner with due regard to speed limits, road law, other road users and pedestrians.
- To ensure that all work carried out is to MOT and/or manufacturers' safety standards.
- To ensure optimum use of technical knowledge and skills to achieve effective, economic and safe service/repair of customers' vehicles.
Cost control:
- To ensure that all hours and material usage are accurately recorded on the job card.
- Ensure exchange parts are returned promptly to the parts department for crediting.
- To ensure warranty removed parts are correctly labelled and passed to the warranty clerk enabling prompt processing of the warranty claim.
- To ensure materials, tools and workshop consumables are controlled and used effectively and efficiently to ensure minimum wastage.
- To take care not to cause accidental damage to vehicle and components during service or repair.
- To minimise wastage of all materials, oils and fluids.
- To care for all plant and tools belonging to dealership and not to misuse same.
The job:
- To road test vehicles and diagnose problems as and when required by the Service Receptionist.
- To carry out routine servicing, MOT tests, warranty repairs, diagnosis of vehicle problems and general maintenance of vehicles as required.
- To maintain and develop skill levels in all aspects of repair, service and maintenance of franchise vehicles.
- To take an active part in upholding the company Health and Safety policy.
- To be conversant with all Manufacturer technical literature and information bulletins.
- To keep work area and protective clothing clean, tidy and in a safe condition in order to uphold the Manufacturers and company image.
- To ensure vehicles comply with safety standards when returned to customer and that faults have been reported and noted on the job card.
- To talk directly to customers when required.
- To undertake Manufacturers training courses as advised by the Service Manager. To notify Aftersales Manager of damage or breakdown of workshop equipment or tooling.
Experience/Qualifications/Training:
- To have served a recognised apprenticeship and / or to have undertaken manufacturer's training courses
- To have experience in the servicing and repair of motor vehicles.
- Time served Technician - Minimum 2 years dealership experience.
If this sounds like you we would love to hear from you, please apply with an up to date CV and we will be in touch to discuss your application further.
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.
Key positions; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager

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