Customer Success Executive
2 weeks ago
Our client is an award winning SaaS business based in Bristol, they are seeking a talented and dynamic individual to join the team as a Client Success Executive. This is your chance to work with a collaborative and innovative team, pushing the boundaries in their sector. Your key responsibilities will include: Responding to client queries in a professional and timely manner Assisting with onboarding new users to the platform Monitoring client usage and engagement, and maintaining health scores Organising and supporting regular account review meetings Identifying and escalating any potential risks of client churn Keeping CRM records accurate and up to date Managing sales pipelines and tracking activity progress Creating and maintaining automation rules and email templates Generating and sharing regular sales performance reports Drafting and sending commercial and contribution agreements Managing shared inboxes and handling inbound enquiries Answering phone calls and managing general queries Providing cover for lead follow up during leave periods Updating spreadsheets to monitor renewals and churn Supporting the preparation of internal performance dashboards What We’re Looking For: Experience in a Client Success, Account Management, or Sales Coordination role Strong organisational skills and excellent attention to detail Confident and clear communicator with a client first approach Comfortable working with data to inform reporting and decision making Proactive, reliable, and collaborative Familiarity with CRM tools such as Pipedrive, Salesforce or Hubspot Located in commutable distance to Bristol What's on offer: Basic Salary between £30,000 - £40,000 with annual reviews Annual bonus scheme based on company performance 33 days’ holiday + birthday Private health + more
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Customer Success Executive
1 week ago
Bristol, United Kingdom Ocumetra Full time**About Ocumetra**: At Ocumetra, we are transforming the landscape of paediatric eye care with innovative, data-driven tools for myopia management. Our clinical decision support software empowers eye care professionals with actionable insights to improve vision outcomes in children. As we continue our growth journey, we’re looking for a dedicated...
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Customer Success Executive
2 weeks ago
Bristol, Bristol, United Kingdom Ignite Digital Full time £40,000 - £60,000 per yearCustomer Success ExecutiveCustomer Success Executive / Customer Experience Consultant / Customer Support Analyst / Applications Support Analyst / Customer Support ExecutiveJoin us in transforming the financial planning and investment sectorWe're on a mission to simplify and revolutionise the industry with cutting-edge technology and exceptional customer...
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Customer Success Executive
2 weeks ago
Bristol, Bristol, United Kingdom Ocumetra Full time £40,000 - £80,000 per yearAbout OcumetraAt Ocumetra, we are transforming the landscape of paediatric eye care with innovative, data-driven tools for myopia management. Our clinical decision support software empowers eye care professionals with actionable insights to improve vision outcomes in children.As we continue our growth journey, we're looking for a dedicated Customer Success...
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Customer Success Executive
1 week ago
City Of London, United Kingdom THE CLOSERS CLUB LIMITED Full timeAre you fantastic with Clients but want a role with no Cold Calling? Do you enjoy building long term relationships? Are you the type of person who always goes the extra mile? Do you want to join an Industry leading SaaS business with a superb reputation in the Media Sector? If it’s a yes for the above, then please keep reading as you could be perfect for...
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Senior Customer Success Executive
4 days ago
City Of London, United Kingdom GWI Full timeSenior Customer Success Executive Office requirement: Hybrid, 3 days per week in the office Employment type: Permanent As a Commercial Senior Customer Success Executive you’ll be part of our dynamic global revenue team reporting to the Senior Customer Success Director. You’ll help implement and execute an account retention plan focused on high renewal...
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Customer Success Executive
1 week ago
London, London, City of, SENA, United Kingdom Aura Full time £28,000 - £33,000 per yearAbout AURAAURA is the world's leading emergency response marketplace. AURA is a technology platform which enables anyone to access the closest vetted private security & medical response unit to their location, anywhere, anytime, using a connected device.AURA has been in the UK market for three years and in this time, we have grown the customer base to...
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Customer Success Executive
1 week ago
Bristol, United Kingdom WearerTech Full timeWearerTech is looking for a great individual to fulfil the role of a Customer Success Executive, this is a vital role within the team which is key to our next phase of progress in the company. WearerTech is a small family business, we’re a shoe manufacturer focused on providing shoes for people on their feet all day, our shoes are mainly used in facilities...
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Junior Customer Success Executive
4 days ago
City Of London, United Kingdom Sensat Full timeWho we are, what we do Sensat is a geospatial AI business that powers advanced and highly functional digital twins for the world's most critical infrastructure projects. We partner with the world's largest construction, engineering and critical infrastructure companies, including National Grid, Network Rail, Heathrow and Severn Trent Water. We enable our...
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Customer Success Executive
2 weeks ago
City Of London, United Kingdom Askable Full timeCustomer Success Executive (UK) – Join Askable About Askable Askable is the world’s most loved user research platform. Deliveroo, Tesco, Pizza Hut, BBC, Mastercard and hundreds more use our products. Founded in 2017, we set out to build a new way to make high‑quality research accessible to everyone, from Fortune 500s to startups. By providing seamless...
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Customer Success Executive
2 weeks ago
Bristol, United Kingdom The Growth Consultants Full timeOur client is an award winning SaaS business based in Bristol, they are seeking a talented and dynamic individual to join the team as a Client Success Executive. This is your chance to work with a collaborative and innovative team, pushing the boundaries in their sector.Your key responsibilities will include:Responding to client queries in a professional and...