Field Sales Representative

1 month ago

Blackwater Hampshire, United Kingdom Multi Trades Recruitment Full time
Role Profile – Field Marketing Executive/Canvasser
OTE £36,000 (Basic plus capped performance based bonus up to £1,000 per month (estimated potential)
FTC 6 months initially, with potential permanent employment beyond this
About Us
Milk & More is the UK’s oldest and largest milk round, serving customers across the UK with fresh milk and all their regular grocery essentials in a highly convenient and easily adaptable way.
We offer a carefully curated range of items including milk, dairy-free, bread, eggs, juices, yoghurts, fruit, vegetables and more. We offer the best quality brands and products, delivering direct to our customers doorstep through an easy, super convenient and free delivery service. There is no minimum order requirement, customers may change their orders up to 9pm the night before and there is no need to wait in for a delivery slot (as we delivery to the doorstep overnight).
By delivering in smaller quantities on a regular, recurring basis, we help customers enjoy the freshest food, whilst reducing food waste and making their life easier by never having to think about their daily essentials and ensuring they never run out.
Deeply rooted as a British icon, we celebrate our milkman heritage, whilst driving innovation. With 250 products to choose from, we provide a highly convenient and reliable service, delivering before 7am in the morning, with no delivery charge, for a truly fresh start to the day.
Your Role Purpose
To engage with potential customers at their doorstep, informing and educating them of Milk & More, to build awareness of the fantastic service we provide; positively and persuasively encouraging them to understand all the benefits we offer, research us further via our website, register as a potential customer and ultimately convert to using our service.
Our existing customers are the cornerstone of our business and it is vital that we show our appreciation by using our Field Marketing Executives to be the ‘face of ‘ Milk & More to ensure they are happy with the service and engage them on our new product proposition.
Targeting lapsed customers is a key priority and Field Marketing Executives will have the responsibility of visiting lapsed customers to re-engage on the relaunched range.
Your Role Structure
Reports to Centre Manager
Working Days: shift patterns across Mon-Sat (5 over 6) working full or part time from 11am until 7pm.
Location: travel to various across South East, South West, Midlands
Responsibilities & Deliverables
* Conduct door-to-door canvassing to engage with potential/existing and lapsed customers in a friendly and knowledgeable way to inform them of and inspire them about our fantastic service
* Carefully listen to customers questions, needs and requirements to tailor your responses to assure customers of the simplicity and benefits of using Milk & More, and to handle any pushback or objections
* Encourage potential customers to fully consider the value of our offer, register an account on our website/app and ultimately, convert to using our service.
* Engage existing customers on the new range and encourage them to grow their basket.
* Achieve and exceed weekly targets with regards household/area coverage, customer engagements, customer registrations, customer conversions and basket size
* Provide feedback to the marketing and product development teams based on customer interactions, to help evolve and develop training and face-to-face communication ideas.
Experience & Background
* Experience in sales, canvassing, or direct marketing is preferred but not required
* Excellent verbal communication and interpersonal skills.
* Persuasive and confident with the ability to develop conversations to target outcomes.
* Self-motivated, proactive, punctual and able to work independently.
* Results-driven, strong work ethic and goal-oriented mindset.
* Ability to demonstrate brand passion and care for attention to detail.
* Ability to handle rejection whilst maintaining a positive attitude.
* Excellent spoken English
* DBS Certificate preferred (Milk & More can support with accreditation)
* Ability to travel with own transport drive a M&M vehicle and mobile phone.
Benefits
* Competitive base salary, plus performance based commission
* Generous employee discount on all grocery items
* Training and ongoing support to enhance your sales skills.
* Opportunity to develop into management position.
* Positive and collaborative work environment

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