Dutch Speaker
2 weeks ago
Joining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: 33 days annual leave Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well-being program, Employee Assistance Program and enhanced sick pay Monthly performance-based bonuses Extensive learning opportunities and resources to further your career Enhanced family policies (maternity/paternity/adoption) Life and health insurance Free on-site gym Hybrid working (after 6 months) Frequent employee engagement events Refer a friend bonus scheme What youll be doing Providing exceptional service to our customers, being the ?rst point of contact responding to various travel queries. Providing resolutions to our customers via Call, Chat and Email. Handling customer queries with empathy, patience and compassion. Attending regular team huddles. Keeping up to date with the latest promotions, initiatives and company policies/procedures. Assisting in ad hoc assigned projects. What youll need Customer service experience Must be ?uent in Dutch and English Effective communication skills Good knowledge of Microsoft Office suite & Pro?cient typing abilities Ability to remain calm and logical in challenging situations Excellent problem-solving skills Enthusiastic approach with the desire to hit your goals and passionate about continuous development Our Client A leading global travel service provider with four contact centres around the globe based in Japan, Korea, UK, and the Philippines, providing 24/7 customer service in 19 different languages. Employing more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand their global markets and aiming to be the worlds leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveler. Who we are looking for. We are seeking a passionate and enthusiastic Dutch speaking Customer Service Advisor to join our team in our Edinburgh office. You will be customer-centric, have a passion for travel, have a track record in building rapport quickly and take pride in being able to problem solve. These aspects will come through in all your interactions whilst delivering the best possible customer service through our range of communication channels. Position: Dutch Speaking Customer Service AdvisorOperating hours: Monday Friday 8am 5pmLocation: Fountainbridge, EdinburghSalary: £24,800 + £1,000 Dutch Customer Service Advisor Dutch Customer Service Advisor JBRP1_UKTJ
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Dutch Speaker
6 days ago
Edinburgh, United Kingdom Oyster Consultant Full timeJoining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:33 days annual leaveWorkplace health cash plan including claiming back for dental, optical and physiotherapy and much moreEmployee well-being program, Employee Assistance Program and enhanced sick payMonthly performance-based...
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Team Leader
1 week ago
Edinburgh, United Kingdom Trip.com Full timeResponsibility Role Overview We are seeking high-performing, passionate and enthusiastic Customer Service Team Leaders, ideally fluent in English and Dutch, to join us on our journey of growth and expansion into the European market. The standard working pattern will be 37.5 hours per week. You will work shifts on a rotation basis including weekends and...
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Dutch Speaker
2 weeks ago
Edinburgh, United Kingdom Oyster Consultant Full timeJoining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: 33 days annual leave Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well-being program, Employee Assistance Program and enhanced sick pay Monthly performance-based...
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Dutch Speaker
6 days ago
Edinburgh, United Kingdom Oyster Consultant Full timeJoining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.33 days annual leaveWorkplace health cash plan including claiming back for dental, optical and physiotherapy and much moreEmployee...
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Dutch Speaker
2 weeks ago
Edinburgh, United Kingdom Oyster Consultant Full timeJoining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:Is your CV ready If so, and you are confident this is the role for you, make sure to apply asap.33 days annual leaveWorkplace health cash plan including claiming back for dental, optical and physiotherapy and much moreEmployee...
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Dutch Speaker
2 weeks ago
Edinburgh, United Kingdom Oyster Consultant Full timeJob DescriptionJoining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:33 days annual leaveWorkplace health cash plan including claiming back for dental, optical and physiotherapy and much moreEmployee well-being program, Employee Assistance Program and enhanced sick payMonthly...
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Dutch Speaker
2 weeks ago
Edinburgh, United Kingdom Oyster Consultant Full timeJoining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes:All candidates should make sure to read the following job description and information carefully before applying. 33 days annual leaveWorkplace health cash plan including claiming back for dental, optical and physiotherapy and much...
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Dutch Speaker
2 weeks ago
Edinburgh, United Kingdom Oyster Consultant Full timeJoining the team in Edinburgh, you will be warmly welcomed to an engaging and supportive working environment which includes: 33 days annual leave Workplace health cash plan including claiming back for dental, optical and physiotherapy and much more Employee well-being program, Employee Assistance Program and enhanced sick pay Monthly performance-based...
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Edinburgh, Edinburgh, United Kingdom Trip Group Full timeAbout UsSince 2014, [1] 's Customer Support Centre has expanded to include 15 global customer support centres worldwide. By collaborating across all our global sites, we are able to provide customer support in more than 20 languages and across 13 product lines, catering to the diverse needs of travellers around the world.With over 30,000 employees in 30...
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Interpreter
4 days ago
Edinburgh, United Kingdom Global Connects Full time**Company Description** Global Connects is the main supplier under the Scottish Government Interpreting, Translation and Transcription Service Framework Agreement and, is the only Scottish-owned and operated company that delivers face-to-face interpreting services in Scotland. Global Connects Language Services is a provider of professional multilingual...
