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Patient Advisor

2 months ago

Stokeontrent, United Kingdom Veincentre Full time
Patient Advisor

Veincentre has an exciting new opportunity for an experienced Patient Advisor in Stoke on Trent to join our amazing team. We are a Sunday Times Best Companies 2024 to Work For and this is a fantastic opportunity to join the UK's largest provider of varicose and thread vein treatments, at a time when our business is growing.

The Role:

Our Patient Advisors play a vital role in supporting the clinics and colleagues based in clinics within their region, enhancing the patient's experience both before, during and after their journey. You will use our bespoke system to create patient records, book appointments and take payments. You will liaise with patients via phone and email, answering any queries and offering aftercare advice.

What you'll need:

A friendly, engaging, and positive person with previous experience within a fast-paced administrative environment and experience of working with the public. You will have excellent written and verbal communication skills and IT abilities, including the use of all Microsoft Office applications and systems/databases. You will need to be highly organised, able to work methodically with high level attention to detail and be able to multi-task and prioritise tasks based on business needs.

About Veincentre:

At Veincentre we work with inspiring, passionate and highly skilled teams with a common goal to deliver the highest standards of patient care. As the market leader in varicose vein and venous insufficiency treatment, we take pride in knowing our patients are the focus of everything we do and can live better lives because of the treatments we provide. And we are incredibly proud to be a Sunday Times Best Companies 2024 to work for, a prestigious award recognises companies with only the highest levels of employee engagement, satisfaction and wellbeing.

Benefits:
33 days annual leave including bank holidays
An additional day annual leave to celebrate your birthday
Company pension scheme
Season ticket loan
Cycle to Work Scheme
Perks Site with access to thousands of discounts
Discounts on all our treatments for you, and your friends and family
Recommend a friend bonus
Bonus to celebrate your anniversary at 3, 5 and 10 years
Free parking
Supporting you to progress with development

Job Type: Full-time

Pay: £22,500.00 per year

Benefits:
Employee discount
Schedule:
8 hour shift
Day shift
Supplemental pay types:
Bonus scheme

Work Location: In person