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Delivery Manager, London
2 months ago
At Digitas, we harness the power of connection to make positive impact everyday. We have a relentless focus on creating connections to help our clients’ businesses grow, connecting diverse people, ideas and expertise in innovative and exciting ways.
We are making positive impact with our amazing clients, through our capabilities in Consulting, Products & Platforms, Customer Engagement and Digital Media.
Part of Publicis Groupe, and a Leader in Gartner’s Magic Quadrant for Global Marketing Agencies, we’re proud to work with some of the world’s leading brands.
Digitas. Experience the power of connection.
Our Commitment
Digitas is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation or gender identity.
Project Management takes projects from planning to delivery - on time, on budget, and on brief. Project Management is everyone’s go to place for the project. Clients and internal team members rely on you for everything they need to know about a project: what to expect, what to do next, and where they need to be.
The Delivery Manager (Mid-Weight level) is responsible for the day-to-day task management of Small and Medium sized engagements (4-6 team members, up to £100k revenue). You are the primary client project contact, ensuring project scope is defined, adhered to by both client and team, managing the project plan, whilst providing direction to all members of the project team. You are ultimately responsible for planning and coordinating activities of individual projects to ensure that project goals are accomplished and client needs are met.
Being a good Delivery Manager (Mid-Weight level) requires a diverse mix of skills and experience. To be effective you need to be more than just organised and a good communicator. You’ll need to be able to prioritise, keep calm and focused, be able to delegate, not assume too much, be approachable, and have a passion for Tech and Digital. You’ll want to know how things work and you are always on the look-out for new tools, improvements and ways of doing things. And all of this while maintaining your sense of humour
- Set direction and allocate tasks within the project team
- Stakeholder management both internally and externally
- Good technical experience and working knowledge
- Own the plan, including estimation, tracking, updating
- Managing project teams to keep deliverables on track and on brief
- Weekly reporting/recording for the client and the project team (including resource forecast)
- Develop Statements of Work leveraging experience of key discipline leads
- Manage project change
- Working with Account Management team, contribute to business development efforts through project scoping, estimating and inputting into proposals
- Uncover your client’s hidden needs and issues by asking insightful questions and developing a good rapport
- Monitor interactions between your team and the client, and follow up to demonstrate strong client management
- Ask questions that push, challenge and stretch your clients and colleagues to foster creativity, or better our service
- Motivate others in your project to come up with new ideas and initiatives. Encourage them to challenge current approaches / methods.
- Good experience as a Delivery Manager in an web / digital consulting environment
- Experience managing marketing, creative or technology projects
- Experience running projects using PRINCE2, Waterfall and/or Agile project methodologies
- Evidence of management of project teams of 4-6 people to successful conclusion
- Good verbal and written communication skills
- Great meeting management
- Have run client workshops to discuss requirement
- Excellent client facing communications skills
- Ability to put administrative structure and organisation in place on new or existing projects
- Can articulate Project Management methodology – processes, practices, team management, project delivery phases
- Experience of writing and presenting Statements of Work
- Ability to turn requirements into a viable project plan and marshal resources required to deliver with the ability to estimate accurately for task duration and consideration of external dependencies
- Ability to juggle multiple tasks and priorities
Digitas UK has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer;
- WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year.
- REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care.
- BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching.
- FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave.
- HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday.
- AGENCY DISCOUNTS , onsite gym, and discount in our Publicis-Owned Pub – “The Pregnant Man”
Full details of our benefits will be shared when you join us
Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.
We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.
Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).
#LI-Hybrid
