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Customer Success Manager

4 months ago

London, United Kingdom AUDIENCES Full time

Join our account & commercial teams in delivering maximum value for our clients

Full Time

London, Leeds or Remote

Apply for this position

If you think that you are up for the challenge come and join this amazing ride

This role is focussed on driving engagement with AUDIENCES prospects & clients. Working within the commercial team you will collaborate with sales, marketing & leadership to meet the objective of winning, onboarding & retaining clients. This role will act as the ‘voice of the customer’ within the AUDIENCES organisation to ensure internal initiates are oriented to customer needs. This is a commercial role with related incentives.

Responsibilities:

  • Support client in growing sophistication and effectiveness of activities
  • Identify commercial opportunities and risks at all stages and escalate to relevant team
  • Create & own structure for customer success management

Skills/Experience:

  • Knowledge of the role of 1 st party customer data within advertising & marketing
  • Commercial awareness of software products and consulting services
  • Consideration for the role of media and other agencies within the client eco-system
  • Awareness of data engineering and cloud environments
Great offices matched with hybrid/remote options

(All subject to individual roles and contracts)

Management

Customer Success Manager

Join our account & commercial teams in delivering maximum value for our clients

Full Time

London, Leeds or Remote

Apply for this position

If you think that you are up for the challenge come and join this amazing ride

The leading cloud native app for activating 1st party data in advertising & marketing

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