Team Leader

2 months ago


StratforduponAvon, United Kingdom YG Engineering Ltd Full time
Landscape Customer Care Team Leader
Permanent
£13.50 - £15.00 per hour
Days
Stratford-upon-Avon
Are you passionate about landscaping and customer service? Do you have a knack for leading a team and solving problems on the spot? Our client, a pioneer in sustainable and innovative environmental solutions, is looking for a dedicated Landscape Customer Care Team Leader to join their dynamic team. This is your opportunity to make a tangible impact while advancing your career with a respected industry leader.
About The Company:
The company are committed to creating beautiful, sustainable environments. With their cutting-edge practices and eco-friendly solutions, they enhance outdoor spaces for residential, commercial, and public clients. Their reputation for excellence is built on their dedication to quality, innovation, and customer satisfaction.
Key Responsibilities:
* Lead a team of landscaping professionals to deliver top-notch customer care.
* Visit customers to address and rectify issues with fencing, lawn care, and turf laying.
* Perform extensive lawn maintenance, including mowing, fertilising, aerating, and weed control.
* Manage fencing repairs and installations, ensuring high standards of workmanship.
* Oversee turf laying projects from preparation to completion.
* Conduct site assessments to develop effective solutions for landscaping issues.
* Maintain accurate records of visits, actions taken, and customer feedback.
* Train and mentor team members, promoting best practices in safety and customer service.
* Communicate effectively with customers, ensuring their needs and expectations are met.
* Coordinate with internal departments to ensure timely resolution of customer issues.
Requirements:
* Proven experience in landscaping, lawn care, fencing, and turf laying.
* Strong leadership skills with the ability to motivate and manage a team.
* Excellent problem-solving abilities and attention to detail.
* Outstanding customer service skills and a friendly, professional demeanour.
* Valid driver’s license and clean driving record.
* Ability to perform physically demanding tasks and work outdoors in various weather conditions.
* Strong communication and organisational skills.
* Knowledge of sustainable landscaping practices is a plus.
What We Offer:
* Competitive salary and benefits package.
* Opportunities for professional growth and career advancement.
* Supportive and collaborative work environment.
* Training and development programs to enhance your skills.
* Company vehicle and equipment provided.
* Employee discounts on company products and services.
To be considered for this position please send us your CV ASAP by applying to this advert
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