Export Sales Coordinator

2 weeks ago

Chesterfield, United Kingdom Inspire Resourcing Ltd Full time
Export Sales Coordinator
Inspire Resourcing are currently recruiting for an Export Sales Coordinator on behalf of our client based in Chesterfield.
This is a fantastic opportunity to join a market leading business, with great opportunities to further develop your CV.
Key responsibilities include, but are not limited to:
* Communicating with customers to clarify requirements, and advising on pricing, lead times and delivery dates.
* Provide quotations and prices to customers and maintain sales funnel.
* Sales order processing and the raising of purchase orders.
* Maintaining a clean order book
* Export documentation.
* Respond to telephone enquiries and correspondence from customers.
* Increase sales by advising customers of products to complement/support their order.
* Liaise with technical support to ensure quotations meet customer’s requirements.
* Assist and support Customer Service Manager, Key Account Managers and Product Manager as and when required.
* Monitor and report performance against Key Performance Indicators.
* Raise discrepancy complaint forms and customer complaints when required.
* Manage the customer data base ensuring it is up to date and accurate.
* Assist with CRM data input as and when required.
* To assist the Customer Service team as and when required
* General admin duties.
About You:
* Previous experience working in a similar customer engaging role.
* Previous knowledge of Export would be beneficial.
* Proficient in Microsoft Office packages especially Excel.
* Proven experience of dealing with key customers in a professional manner.
* Excellent communication and solution orientated problem-solving ability.
* Demonstrate attention to detail and observation.
* Flexibility to adjust workload priorities to take account of new deadlines.
* Continuous Improvement Mindset.
* Independent worker with excellent organisation / time management skills
£28k
Monday – Friday
37.5 hours per week Monday – Thursday (Apply online only) / Friday (Apply online only)
33 days holiday including bank holidays

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