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Telesales Executive

4 months ago

Exeter, United Kingdom Gold Group Full time
Job Title: Telesales Executive
Location: Exeter
Salary: £23,690k - OTE £45k-£50k
Key Responsibilities of a Telesales Executive:
You will be making outbound calls and must be comfortable speaking to potential or existing customers to let them know about our products and services and be friendly and approachable whilst you do this, answering any questions about our products and offers.
When a customer decides to join us, you will process their order and ensure all their details are captured correctly and ensure they have signed up for a package that best suits their needs.
Working with your manager you will be monitoring your progress, identifying opportunities for improvement, and working on your personal development.
You will be working closely with the wider sales team to develop the new customer pipeline and ensure our customers are looked after seamlessly.
As our product offers change you will work with your manager to ensure you know each product inside out so that you can always ensure you are knowledgeable for customers
Skills, Qualifications and Experience needed to be a Telesales Executive:
Outbound sales experience
Have previous experience of working in a customer service, sales, or telesales operation.
Are experienced and focused on delivering great customer service.
Are familiar with working with customer management systems along with Microsoft office.
Are a good communicator and enjoy talking to and listening to customersDesirable:
Self-motivated and have an optimistic solution orientated approach to work.
A team player, able to work with multiple business functions to maximise customer experiences.
Have excellent communication skills and are able to present ideas and information simply and effectively.
Able to take feedback to ensure you optimise your opportunity for development.
Benefits:
4x Life Assurance
Income Protection
Salary Sacrifice Pension
30 days holiday plus statutory bank holidays.
Enhanced Sick Leave
Enhanced Family Leave
Private Healthcare
Private Dental Care
Cycle 2 Work Scheme
Health Cash Plan
Shopping Discounts
Discounted Breakdown CoverServices advertised by Gold Group are those of an Agency and/or an Employment Business.
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