Temporary Shipper Sales Coordinator
3 weeks ago
Using bespoke computer system, take customer orders, plan deliveries with plant and fleet department, update customer on progress with deliveries. Price small works. Full training will be given.
Coordinate the day to day operation of a designated area/region within the National Customer Support Centre
Deliver first class Customer Service
Key accountabilities
Receive and process orders
Price and process quotations
Add value to every order
Pro-actively pursue sales leads
Liaise with Sales Team Leader on a daily basis to ensure smooth running of a designated area to give the customers a professional service
Resolve queries within agreed time limits
Any other duties to ensure smooth running of the Support Centre
Any other duties as requested by your manager
Working as part of a small team and on there own iniative following training in our Banbury Sales office.
Using SAP to process sales and orders along with associated distribution and administration functions.
Job requirements
Proven customer service
Good telephone manner
Ability to prioritise
Good communication skills
Basic computer knowledge of Microsoft Excel, Word and Outlook
Work on own initiative
Positive and proactive approach
Friendly and outgoing personality
Ability to work on own as well as part of a team
Education/Qualification
A good standard of numeracy and literacy
Along with the ability to use Excel, Word and with associated computer skills. SAP experience advantageous.
What's on Offer
* Employer of choice: Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Platinum) / Mates in Mind / Clear Assured (Foundation) / The Mineral Products and Qualification Council (MPQC) / STEM Ambassador
* Compensation Package: Bonus incentives / Generous Pension Schemes / Life Assurance
* Work Life Balance: 27 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
* Family Friendly: Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption/IVF/Menopause
* Social Value: paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
* Wellbeing: Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover
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