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South - Senior Facilities Coordinator

1 month ago

London, United Kingdom Empro Consultants Full time

Senior Facilities Coordinator (South)

Location: London Office

Empro is delighted to be partnering with a prestigious global law firm renowned for its expertise in insurance and litigation. We are seeking skilled professionals for their facilities Management department. This dynamic and innovative firm offers significant opportunities for career growth, with numerous offices across the UK and internationally. Ideal candidates will excel in a collaborative environment and have a passion for excellence in facilities management.

The Team

The Facilities team provide strategic support on projects, risk management, contract management, budget management and ensures the business acts in accordance with local regulations and ISO standards. The facilities team have presence in all their clients offices.

Your role

As Senior Facilities Coordinator, you will report into the Senior Facilities Manager and be responsible for the day-to-day onsite facilities services for approximately 7 offices within the region. You will need to be hands on with onsite services, as well as be the Team Leader for Onsite Facilities Assistants & Coordinators.

Main responsibilities

You will be the primary contact for each office, manage team attendance and provide coverage to support senior managers in ensuring compliance and paperwork. In addition, you will coordinate maintenance with contractors, provide administrative support, stakeholder engagement and monitor & report performance data.

You will be proactive in addressing on-site concerns, ensure smooth operation of office services, support team members, and enhance the Facilities Management team's profile through effective communication and customer service.

Requirements:

  • BIFM 3 or above or equivalent would be advantageous or willing to undertake as part of a development plan
  • Facilities management experience, within professional services
  • Efficient and diligent document management
  • Team leader experience would be advantageous
  • Excellent administration skills with strong skills in Excel
  • Excellent communication skills
  • Ability to identify and proactively manage end user concerns or queries
  • Ability to be flexible on approach towards others, identifying what stakeholders require from you
  • Willingness to travel between all UK offices to ensure the single team ethos is maintained across the team.
  • Team player
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