Apprentice Communications Assistant

4 weeks ago


Exeter, United Kingdom NCS - National Citizen Service Trust Full time
Role: Apprentice Communications AssistantnOffer type:

This is a Fixed term position for 18 monthsnSalary:

£24,075nLocation:

This is a remote role based in DevonnQualification:

Business Administration Level 3, delivered by SCL ( Trust is an equal opportunities employer, embracing diversity and inclusion. At NCS we respect and value differences in people and all hires are made on merit.

We particularly welcome applications from people who are Black, Asian, or from an ethnically diverse background, or people with disabilities, as these groups are currently underrepresented in our leadership.

We are committed to improving equality of opportunity in the workplace and are a signatory to the Race at Work Charter from Business in the Community, the Prince’s responsible business network; and the Disability Confident Committed employer scheme.

Role Context & PurposenThe Communications Apprentice will be focused on the auditing and updating of the Trusts intranet, drafting communications, gaining feedback on communications from across the Trust, and managing team actions. They report to the Internal Communications Manager but support and work with the wider team in achieving our goals for the organisation.

Key Activities:nSupport the auditing and maintenance of our intranetnOversee team inboxes to ensure everyone is always informed and reacting quicklynDraft posts and stories for the Trust IntranetnSupport the continuous improvement of our internal communications.nSupport the Influencing Service Team to ensure its success in an important yearnSupport the Comms team’s extensive continuous action log to ensure the team delivers for the Trust across the whole of the internal and external communications landscape.nSupport the company wide communications plan, ensuring that all comms are well timed and don’t cross over.nLearn about internal and external communications.nLearn about business processes and will have the opportunity to create new ones.

Core Competencies:nInfluencing – uses a repertoire of communication styles, sells ideas by constructing arguments, builds trust by demonstrating reliability and consistencynAdaptability – supports others through change, is objective under pressure and eliminates barriers to successnLeading Self and Others – supports team to achieve objectives, uses appropriate delegation, takes ownership of own development and makes development opportunities for othersnSolving Problems – identifies tools and techniques for problem solving, identifies opportunities for improvement and innovation, establishes long term goals for team,nDelivering Results – demonstrates high standard of work, monitors work against a plan, takes personal responsibility for success of team tasks and projects

Apprentice RequirementsnCommunications skillsnProblem solving skillsnOrganisational skillsnAttention to detailnHappy chasing senior colleagues for task completionnProactive in their approachnPatient and helpful mannernA keen interest in communications, reputation, and employee satisfaction

Our benefits include:n28 days annual leave in addition to Bank Holiday entitlements.n5 Volunteer daysnEnhanced Maternity/Paternity/New parental (Subject to 1 year of service) paynLife Assurancen24/7 access to an Employee Assistance ProgramnAccess to a self-directed learning and development platformnAccess to a national discount platform, shared with one family membernDiscounted Eye CarenCycle to work schemenYou can request flexible working after 26 weeks of employmentnWell being days

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