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Housing Disrepair Fee Earner

2 months ago

Manchester, United Kingdom The Talent Crowd Full time
Housing Disrepair Fee Earner
Blackburn
£26- 31k
 
Overall Purpose of the Role
The role holder will be responsible for a caseload of housing disrepair cases which they should be able to manage with confidence and the appropriate level of technical knowledge, in line with the department’s systems and procedures as well as the company’s exceptional customer service standards.
Job Context
The role of housing litigator will demand an excellent understanding of all aspects of housing disrepair, associated legislation and the litigation process.
The role holder must have both the ability and experience to manage a high workload whilst at the same time have a sound understanding of local authority processes in relation to landlord and tenant issues. They should also be experienced in being able to act on behalf of the tenant in tenant/ landlord disputes.
The role holder will have individual responsibility for a caseload of housing disrepair files that are both litigated and not litigated.
Principal Accountabilities
To demonstrate an excellent understanding of the technical issues involved in dealing with housing and disrepair cases
To demonstrate an excellent understanding of local authority landlord issues
To have an excellent working knowledge of housing disputes and relevant case law
To demonstrate the ability to take on individual responsibility within the context of a team environment
To demonstrate commercial awareness and a proactive approach to all aspects of work
To demonstrate strong decision making skills
Be able to achieve financial targets on a monthly and annual basis and to contribute to the profitability of the team as a whole
To demonstrate excellent communication skills including client awareness and client care
To demonstrate an ability to manage risk
To operate in line with both internal and external compliance standards
Maintains strong relationships with both internal colleagues and external customers and agencies
Handle a large volume of disrepair casesJob Knowledge, Skills & Experience
Excellent working knowledge of housing law
Proven track record of dealing with disrepair cases
Excellent drafting capabilities of court documents/witness statements/instructions to counsel without supervision
Excellent knowledge of current case law affecting housing disputes
Proven track record of dealing with landlords, local authorities and similar organisations in relation to resolving housing disputes
Excellent telephone manner
Excellent fact finding skills
Assertiveness and a determination to “get things done”
Good customer service skills
Good organisational and interpersonal skills
Good oral communication skills
Be PC literate having a basic knowledge of the Office Suite (Word, Excel, Outlook)
Be a good ‘people’ person and work well as part of a team
A working knowledge of PROCLAIM would be an advantage