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Account Engagement Manager

3 months ago

Coventry, United Kingdom Transform Recruitment UK Full time
Summary:
The Account Engagement Manager will connect with clients, coordinate sales meetings, and lead targeted campaigns. This role involves identifying cross-sell opportunities, educating clients, and managing CRM data. Commissions are performance-based.
Key Responsibilities:
* Engage with 70% existing and 30% new clients.
* Qualify and schedule meetings for the sales team.
* Lead campaigns, especially on ISDN/PSTN decommissioning.
* Identify upsell and cross-sell opportunities.
* Educate clients post-acquisition and maintain CRM data.
Qualifications:
* Telemarketing, sales, or account management experience.
* Strong communication and analytical skills.
* Knowledge of Salesforce or similar CRMs.
* B2B experience, ideally in telecoms