Account Engagement Manager

2 months ago


Coventry, United Kingdom CV-Library Full time

Summary:
The Account Engagement Manager will connect with clients, coordinate sales meetings, and lead targeted campaigns. This role involves identifying cross-sell opportunities, educating clients, and managing CRM data. Commissions are performance-based.

Key Responsibilities:

* Engage with 70% existing and 30% new clients.

* Qualify and schedule meetings for the sales team.

* Lead campaigns, especially on ISDN/PSTN decommissioning.

* Identify upsell and cross-sell opportunities.

* Educate clients post-acquisition and maintain CRM data.

Qualifications:

* Telemarketing, sales, or account management experience.

* Strong communication and analytical skills.

* Knowledge of Salesforce or similar CRMs.

* B2B experience, ideally in telecoms



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