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Office Manager/Receptionist

1 month ago


Milton Keynes, United Kingdom New Era Cap Full time
Job TitlenReception & Office Manager (on-site)nLocationnMilton KeynesnReporting tonHR Director

Job DescriptionnThe Reception & Office Manager is responsible for all front and back of house office activity, administrative support to the UK offices and facilities management.

ResponsibilitiesnReception & Office SupportnTo answer all incoming phone calls for New Era in a clear, polite, and helpful manner.nTo ensure that all calls are either transferred to the appropriate New Era employee ensuring each call is announced or to take messages and ensure they are distributed to the correct recipient in a timely manner.nTo greet all visitors to the office upon arrival and where applicable, providing with refreshments.nMonitor sign in report and visitor passes/access.nWriting, typing, and entering information to prepare correspondence or other information as directed.nTo take ownership of the stationery replenishment, cleaning, and subsistence supplies for the office.nTo manage meeting room diaries and preparation for meetings, refreshments, and catering.nTo research and book hotels, taxis, flights, hire cars, parking and congestion charge requests as requested and in line with the Company’s travel policy.nSupport business Visa applicationsnLiaise with corporate travel agency.nResearching and purchasing of ad hoc products/items as requested ensuring the best price is achieved.nProcessing and distributing of incoming /outgoing mail. Maintain post room organization.nTo use UPS WorldShip to send daily outgoing parcels.nManage and maintain all fire warden and first aider training & update train staff logs.nTo always seek improvements to the operation of reception and its facilities.nCar park and permit management.nAssist with basement recycling procedures and sample sales.nAssist in other day to day administrative duties as requested.

Assisting Executive AssistantnCoordinate use of pool carsnCover EA when working out of office/annual leave.nSupport in planning work social eventsnSupport in planning of CMM/Pre-line meetingsnUpdating and sending regular org charts to the US HR DepartmentnAssisting with ad hoc tasksnArranging regular Microsoft Excel/PowerPoint training courses.

FacilitiesnMaintenance and general office management of Head Office, London Showroom & London StorenReview supplier and service providers terms and conditions on a regular basisnManage/maintain relationship with service providers.nMaintain relationship with building manager and security.nArrange annual system services.nAnnual Fire Risk assessments to be arranged and required works from reports to be followed for all three UK sites.nEnsure compliance with all health and safety regulations.

Skills & ExperiencenHolds a record of being both flexible and reliable.nThe ability to juggle multiple tasks and take a practical approachnCan demonstrate accurate office administration and reception experience.nGood Microsoft Excel and Word knowledge.nExcellent verbal and written communication skills.nProven organisational skills.nAbility to work independently.nDemonstrate a high level of customer service with a professional manner at all times.nExperience with Corporate Travel or similar system would be an advantage.

Qualifications and AchievementsnEducationnA good standard of education up to GCSE level


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