Regional Operations Manager

3 days ago

Worcester Park, United Kingdom Trinity Homecare Full time
Regional Operations Manager (Regulated Care) – Based within the South East region – £60-65k per annum, plus bonus and benefits (dependent on skills and experience)
Are you a people focussed healthcare leader looking to lead a region with a market leader within the domiciliary care space?
Within a role where you are empowered to lead your teams / region with the upmost autonomy? A role where you can see the difference your teams make on a daily basis?
You may have heard this many times before, but no two days are the same. We take great pride in the service we deliver and seeing our people thrive.
If you want a role where you can do all of the above, then look no further
The Regional Operations Manager plays a vital role in overseeing the delivery of high-quality home care services within their designated region. This involves managing Live In and Visiting care teams, ensuring compliance with health and social care regulations, maintaining client satisfaction, and driving the operational efficiency of our services. We are looking for someone with a strong background in health and social care management, excellent leadership skills, and a passion for improving client outcomes. Someone with a commercial focus who will work towards a series of KPIs and budgeted performance management.
What will the role involve?
You would be the registered person for the CQC for your region.
Oversee your portfolio of Visiting Care and Live In operations and ensure the delivery of high-quality, client-centred care.
Lead, coach, and develop a team of care coordinators, and support staff.
Build and maintain strong relationships with clients, families, social care, health partners, local authorities and funding bodies.
Ensure compliance with all local and national social care regulations, as well as Trinity Homecare’s policies and procedures.
Conduct regular performance evaluations and provide ongoing training and professional development opportunities.
Have a keen focus on our client retention by addressing client concerns and enhancing service quality.
Who are we looking for? You may have a variety of the below
Experienced people leader in a similar role, with an understanding of the pressures faced by carers.
Live-in experience is essential
Bring diversity in experience, including but not limited to learning disabilities, care, domiciliary and nursing homes.
Hold a valid driver's license.
Would you like more information? Email our team at (email address removed)
About us
At Trinity Homecare, we believe in fostering a sense of belonging. We create a community where everyone feels welcome, valued, and understood. Trust is at the heart of everything we do.
We cultivate a culture where trust is a lived experience, creating strong bonds within our team and with those we serve. We respect our colleagues' needs as much as our clients, making sure every voice is heard and everyone is treated equally. And we don't settle for the status quo – we strive to be better every day, fostering a culture of continuous improvement.
At Trinity Homecare, empathy, compassion, and common sense are qualities we value. If you want to make a real difference to people's lives, being a Trinity Carer could be your job of a lifetime. Come and be part of something truly special at Trinity Homecare. Together, let's make a difference

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