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Business Analyst
3 months ago
Job purpose:
Understand and analyse business needs and strategies to translate these into work packages and definitions suitable for delivery by technology and business project teams. Ensure that project deliverables adhere to the business requirements and support delivery team in delivering solutions that meet those needs.
Key Responsibilities:
To support project team in planning and leading workshops with business and technical staff, documenting outputs, proactively seeking subsequent agreement and sign-off.
To elicit functional and non-functional requirements via techniques such as interviews, workshops, process modelling and examination of business collateral.
To analyse data to support business decisions, identify trends and provide actionable insights
To document clearly defined requirements using Jira including acceptance criteria which support robust testing
To recognize opportunities for improvement to current business processes through logical reasoning and an appreciation of the technical impact in an SOA (Service Orchestrated Architecture) environment.
To contribute towards reconciling conflicting information obtained from multiple sources and be able to recognize the “big picture” from a jumble of low-level information.
To maintain consensus on solution scope in the face of conflicting requirements from project stakeholders.
To support and propose innovative solutions that enable Barbon Insurance Group to achieve its objectives
To act as a conduit between business staff and the technical development and support teams.
To create test scripts, plans and scenarios as well as preliminary testing of software to verify requirements have been met.
To execute post live testing where required to validate released software changes are working as expected
To provide a level of support to end users and other stakeholders such as trainers and helpdesk team when the software is deployed.
To manage further ad-hoc activities as & when required by the project team
To contribute towards new ideas proposed and implemented for improvement to business processes and/or software development practices.
To stay updated on industry trends, best practices, and emerging technologies to ensure the business remains competitive.
Experience:
Proven experience of providing business system support.
Testing of new system functionality or process
Communicating with Senior Management.
Further information:
As well as a competitive salary we offer the following benefits -
Competitive holiday allowance with the annual option to buy additional days
Death in Service benefit of x4 salary
Company pension scheme
Enhanced maternity and paternity leave packages
A flexible benefits package which allows you to add additional benefits to your overall package
Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
Referral schemes
Discounted rates on PIB products
We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
We also offer a wide range of discounts including a kids pass – giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
Being a part of our PIB Community Trust, we support fundraising where you can apply for grants from PIB Group towards your chosen charity
PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.
We are proud of our success and growth and have been recognised for many industry awards across our business. If you wish to work for a company that truly puts people at the heart of their organisation, then we would love to hear from you. PIB operates a flexible working policy, and our management teams will talk to you about how that would meet both your flexible working needs and those of the business and role you are applying for. We would love to hear from you if you want to hear more about opportunities in PIB.
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.
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