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Supervisor - Cricket Fashion
4 months ago
Cricket offers a wide range of women’s, men’s and children’s fashion alongside bags, shoes and accessories.nTo continue our growth and expansion we now require a truly exceptional, driven and proven Supervisor to join ourteam in Liverpool
Job Description
The opportunity.
As a Supervisor , you will offer an exceptional level of one-to-one service to our customers, using excellent product and brand knowledge to inspire customers and exceed their expectations. You will possess a real passion for brands and for delivering a world class client experience. You will ensure brand standards are delivered and ensure all operational tasks are completed. This role offers eligibility for basic and enhanced commission on sales, retail incentive scheme and a generous employee product discount. You will receive ongoing training, coaching and support with many opportunities to progress.nThe responsibility.nProvide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in luxury brandsnConfident making recommendations to customersto achieve sales and targetsnDrive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIsnPassionate about the industry and trendsnPro-actively engage with clients to develop customer loyaltynContact clients with information on new ranges, products and instore eventsnMaintain high standards of visual presentation in storesnMaintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all timesnSupport with stock counts and other operational dutiesnBe a Brand Expert through positive promotion of product and company image at all timesnLead by example to support and coach the sales teamnSupport the store management teamnDevelop strong relationships with brand representativesnPerform as a team player, participating in all activities to contribute to the store objectivesnEnsure compliance with all policies and proceduresnChampion our company culture and values
Qualifications
The person.nAll applicants must be able to demonstrate the ability to provide inspirational, authentic and personalised customer servicenAbility to work retail hours including days, nights, weekends and special events in a fast-paced work environmentnCandidate Profile.nExperince in a fashion based retail environmentn3 years+ management experiencenDemonstrates a high level of personal energynConfident, assertive and personablenPositive and enthusiastic with a can do attitudenGreat communication skillsnSelf-driven to upskill and learnnResilient and resourcefulnA natural coach and leader
Additional Information
The Rewards:nBasic rate salary £28,256 per annumn28 days holiday a year inclusive of bank holidaysn20% Staff Discount across all Frasers group StoresnIn store uniform discountnWeekly/Monthly & Quarterly Commercial BonusesnLong Service awardsnDiscounted Gym membershipnCycle to work scheme
