Service Advisor

4 weeks ago

Kings Langley, United Kingdom Recruitment Helpline Full time
An excellent opportunity for an experienced Service Advisor to join a well-established Porsche Dealership.
Job Type: Full-Time, Permanent.
Location: Kings Langley, WD4.
Salary: Starting Salary of £29,000 Per Annum, Depending on Experience.
About The Company:
With origins begin in 1983 driven by a passion for the very special 911 sports car developed and refined over 60 years. A passion that has not wavered, they love Porsche as superfans do, after all three quarters of them are still on the road today. Their thing is – all the best bits – Porsche GT’s, RS’s, special models, rare beasts and exemplary examples is their niche.
They are now looking to recruit an experienced Service Advisor to join their team to assist the Technical Manager in ensuring the efficient and profitable operation of the Service and Storage Departments.
Key Duties (But not limited too):
* To be the customer point of contact on all service work.
* Interpreting customer concerns and comments and liaising with technicians.
* Raise Job cards for technicians and consult with the workshop for all work required to be carried out, giving details for expected completion dates.
* Responsible for sending out MOT and service reminders to all customers.
* To maintain the integrity of data on their DMS.
* Scheduling service work to be completed in a timely manner.
* Estimating time and costs associated with repairs.
* Handling customer complaints in a professional manner.
* Tracking the vehicles through the workshop.
* Gather technical information and relay it in a way that customers will understand.
Candidate Requirements:
* At least 5 years’ experience as a Service Advisor.
* Fully computer literate.
* Technical Understanding of vehicles and all components.
* Ideal qualified in the automotive field.
* Full UK Driving Licence.
* Ability to work in a high paced environment.
* Ability to manage multiple ongoing tasks simultaneously.
* Strong Communication Skills.
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration

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