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Assistant Operations Manager
2 months ago
Pontypool
Permanent: Monday to Friday 8am - 4pm
Salary negotiable depending on experience
We expect the Assistant Operations Manager to understand, engage and support the Operations Manager in coordinating the daily tasks of the production department and all related areas. The Assistant Operations Manager supervises and supports the work of Shift Managers to ensure employee safety, product safety, product quality, hygiene level, efficiency and compliance with environmental safety requirements.
Company Strategic Perspectives:
People Are Wildly Important to us
Become the embodiment of the mission "People Helping People Be Successful with Caring and Accountability".
Communicate with respect, effectively, and honestly, and engage in "Courageous Conversations"
Stay visible and accessible to all team members, act as a mentor and coach
Reach goals through teamwork, manage by influence.
Commit to cooperation built on respecting all team members
Clients Are Wildly Important to us
Put the client first so that you understand and respond to their expectations
Understand Company's obligations to its clients
Continuous improvement – reduction of variability in all Company activities
Drive change and implement innovation
Make a commitment to continuous self-improvement and assist others in continuous improvement
Use available data and continuous improvement tools to achieve the desired goals and effects
Smart, fun growth
Think "like an owner", take responsibility for your choices
Get to know and understand the Company's financial situation and work with your team on reducing volatility and costs
Essential daily tasks:
Adherence to regulations and occupational health and safety principles.
Comprehending and adhering to all corporate standards for ensuring quality and food safety, and promptly responding to any irregularities in the process.
Review of the last 24 hours of production, discussing the next 24 hours of production
Conversation with the Shift Managers about the last 24 hours at the Plant
Discussing people's safety - discussion of possible accidents and near misses, discussion of the availability of people in production
Discussing possible quality incidents, QIPA forms
Discussing production results for the last day, in particular: implementation of the production plan, waste level, possible failures or other unplanned events
Discussing the production plan for the next 24 hours
Discussing possible safety and quality threats that affect the implementation of the production plan
Reporting results to the Operations Manager
Discussing human safety subject
Discussing potential quality events
Discussing production results for the previous day
Reporting any situation of increased/decreased employment
Reporting staffing levels on all shifts
Ensure daily communication with Shift Managers
Effective communication should include providing relevant and reliable information
Ensure that all Shift Managers have the information to properly plan, understand and perform their work
Eliminate and minimize errors and mistakes resulting from providing incorrect and irrelevant information
Ensure your continuous presence in the production area
Participate in daily QA patrols
Participate in monthly inspections of the Production Plant
Provide effective leadership and ongoing guidance to all team members through daily communication and feedback on their work
Adhere consistently to policies and procedures for all team members
Daily checklist revision
Ensure that required documentation is completed on an ongoing basis (checklists, CP forms)
Double check that the checklist is completed accurately and thoroughly (in each category)
Verify the accuracy of checklists with the Shift Management
Complete the specified tasks and projects - in line with the requirements
Coordinate with your superior the range of actions, the time of their execution, and the method of progress monitoring
Engage in assigned activities and projects
Take care of the ‘on-the-job- training program
Collect reports on training needs from Shift Managers
Review training plans with the Operations Manager once a month
Corrective actions and non-standard tasks
Monitoring and validating the execution of corrective action registry tasks
Planning non-standard (production-related) and seasonal cleaning sessions
Preparing a to-do list for Production Teams
Essential skills and behaviours:
* Mastering the supervision of various spheres of responsibility simultaneously, including people and processes.
* Ability to identify, rectify, and enhance both employee and product safety areas
* Comprehension of quality standards, compliance with these standards, and reporting doubts when the process does not go smoothly.
* Participation in meetings on improving work safety, fire protection rules, evacuation, etc. as required
* Comprehension, application, and training of team members in the area of measurement systems and tools.
* Using rational and critical thinking to help solve both production and employee problems
* Using statistical process control to consistently reduce process variability
* Holding a Yellow Belt certificate or being open to training in this area to obtain the certificate
* Knowledge of modern production management systems
* Eagerness to develop knowledge and skills related to Emotional Quotient
* Supporting on-the-job training programs
* Understanding production processes and readiness for their continuous improvement
* Very good command of MS Office
* High communication skills assuming clear and precise expression, ability to understand the statements of others, ability to listen:
* Skill in conducting interdepartmental meetings and presenting data.
* Supporting, appreciating and encouraging teamwork
* Building and maintaining relationships between departments and areas in the plant
* Showing respect to colleagues
* Showcase positive attitudes and serve as a role model for team members
* Be an authority in the area of Emotional Intelligence. Engage and be engaged in Courageous Conversations.
* Be a trainer and take part in practical training in the field of Emotional Intelligence principles and methods and its use.
Required experience:
Higher education
Familiarity with the food industry requirements, HACCP, GMP, GHP
Experience in a production company in the food industry sector (Bakery experience preferrable)
Experience in team management
Health condition enabling work in food production
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Recruitment Solutions Workforce Limited offers the services of an employment agency for permanent roles and an employment business for temporary roles