Customs Clerk
1 month ago
Come and join DHL Global Forwarding – A world renowned company who are consistently recognised as a top employer with fantastic career prospects.
37.5 hours per week | Sun – Thu | 14:00 to 22:00 | Hayes, Greater London
You will play a significant role in overseeing the customs process for both air and ocean shipments. Not only will you be working with our biggest well-known customers; you will also be collaborating with our team of experienced customs professionals– some of the best in the business
You will be offered:
- A market leading salary PLUS shift allowances and annual bonuses, enhancing your pay
- 25 days holiday plus bank holidays
- Pension scheme - up to 8% employer contribution
- Career development – there is no ceiling at DHL
- Charity and volunteering support through DHL Foundation
- Free parking
Your role as a Customs Clerk:
- Prepare and review documentation required for both air and sea import and export processes, including invoices, packing lists, and bills of lading/airway bills
- Complete and submit accurate customs declarations to ensure compliance with international and UK trade regulations
- Communicate with customers, customs authorities & internal stakeholders, providing regular clear updates on the status of shipments and offering guidance on customs-related matters
- Efficiently resolve any issues that occur relating to disputes, inspections or customs delays and communicate to relevant parties involved
- Determine appropriate tariff classifications for goods based on customs codes and calculate applicable duties, taxes, and fees.
About you - you will have:
- Previous experience working in custom clearance
- Knowledge of import and/or export processes, ideally in air or sea freight
- A high attention to detail with the ability to prioritise and efficiently manage workload
- Experience in Excise (Beer, Wine, Spirits) is desirable but not essential
About Us:
DHL Global Forwarding, part of the world-renowned DHL Group, is a global leader in freight forwarding, operating across 220+ countries. With a dedicated and skilled team and our continued focus on innovation, sustainability, and efficiency, we empower businesses to navigate international trade seamlessly. Join us for a dynamic career in a forward-thinking organisation that values expertise and excellence in logistics.
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