Customer Service Executive

1 month ago


Rushden, United Kingdom Ernest Gordon Recruitment Limited Full time
Customer Service Executive (Sales Training)
£25,000 + Yearly Bonus + Training + Development + Progression
Rushden
Do you have any Sales or Customer Service experience, and want to join a stable, specialist manufacturer which will provide you with dedicated training and development, opening up career progression opportunities into a variety of roles?
Are you seeking a varied and versatile role which you can make your own, for a company which produce highly technically advanced products, which are distributed worldwide, where you will have the ability to shape your future career?
The company have been established for nearly 40 years, manufacture a range of electrical components, supplying highly reputable clients worldwide. They are currently embarking on an ambitious growth plan, and therefore this role has arisen, to take technical enquiries from clients, and provide an excellent service to a plethora of customers.
You will be responsible for taking incoming calls from clients, providing product support, problem solving any technical enquires and upselling where possible.
The role:
Take incoming calls from clients, regarding product range, technical enquiries, ongoing service, etc
Respond to technical enquiries, troubleshooting and providing effective advice to clients
Upsell the company's range of products and services where possible
Liaise with internal teams (engineering, production, accounts, supply chain) to provide up to date advice and expertise to clientsThe person:
Any sales, account management or customer service experience
Interest in Engineering / TechnicalKeywords: Internal Sales, Customer Service, Account Manager, Engineering, Technical, Electronics, Manufacturing, Sales, Wellingborough, Rushden, Northampton, Kettering
Reference Number: BBBH15408
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set.
Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

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