IT Service Desk Analyst
4 days ago
We are looking for an IT Service Desk Analyst for a leading London-based Law firm client of ours.
Our client is very modern in its approach and is looking for an IT Service Desk Analyst who is happy to provide 1st & 2nd Line support to their London Office.
Responsibilities
Call LoggingnTroubleshootingnCustomer servicenTechnical support for Windows 11, Microsoft Office 365, iManage DMSnIssue PrioritizationnHardware/Software Installation
Skills & Qualifications
High level of IT literacynFully conversant in Office 365 and Windows 11nMinimum of two years’ experience in a Service Desk environmentnMicrosoft Certified Professional (preferred, not required)nITIL Qualifications (preferred, not required)
If the above role sounds of interest, please apply below.
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