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ASB Officer

3 months ago

Bristol, United Kingdom BRC Full time
ASB Officer
 
LOCATION:              Bristol, Gloucester, Bath, Cheltenham, Weston-super-Mare
HOURS:                    37.5
SALARY:                   £30 - £35k
DURATION:               Perm
Are you ready to make a real difference in the community? Our client, a national Housing Association is looking for an ASB Officer on a permanent basis and be part of a dedicated team across Bristol and serving customers across Somerset and Gloucestershire. With a starting salary of £30,000 to £35,000, this is your chance to proactively manage a complex caseload and contribute to creating safe and inclusive environments for our residents.
Proactively manage a complex caseload and seek creative solutions for positive customer outcomes
Contribute to shaping sustainable communities and fostering a safe, inclusive environment
Build and maintain relationships with key stakeholders and partner agencies Preferred Requirements:
Previous experience of handling complex ASB cases
Strong IT skills including MS Office
Experience of dealing with challenging behavior and resolving conflict
The ability to establish, develop, and maintain effective working relationships
A full UK driving licence and access to your own transport Preferred Qualifications:
Previous experience of delivering ASB-related housing management services
Transferable skills and experience from a similar type of customer-facing role
Excellent customer service and people skills What you'll receive from us
£450 flex-pot annually, discounted shopping & cycling scheme
25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
Company pension scheme matched up to 12%, life cover at 4x your salary
Flexible working - we're committed to giving people flexibility as widely as possible
Options for private medical insurance, dental insurance & critical illness cover  
For more information about this position, please call Phoebe Orchard or Oliver Hodgkinson on (phone number removed) or send an up to date cv to (url removed)