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Quality Team Leader
2 months ago
Industry: Steel
Contract Type: Permanent
Salary: £35,000 per annum
We are currently seeking a motivated and experienced Quality Team leader with Health and Safety,experience to join our client's team in the steel industry. Our client is committed to providing a safe and healthy working environment for their employees and ensuring compliance with quality and environmental standards.
The role will be Quality & H&S. The person will be expected to run and maintain Both ISO 9001, (phone number removed). Be able to carry out route cause analysis and respond to both Internal and external N.C.R s. Carryout continues improvement plans, While making sure we are compliant to all relevant regulations. Supervise Customer and internal audits. Maintaining all relevant paperwork, ready for submission.
Compliance Maintaining records, training matrix, accident investigations.
Mission
Manage the day to day routine and emerging work through the Quality team using established processes and procedures to perform checks and support the improvement of the company's product quality to the highest Environmental, Health and Safety standards.
Working closely with group for standardisation in the depot responsibility.
Accountabilities
Investigate customer complaints
Attain from the contracts team what the context of the complaint is
Request quality deviation evidence from customers for analysis against expected quality standards
Analyse production records against customer complaints
Conduct Symptoms Causes Remedies Actions investigation (SCRA) where deviations have occurredCoordinate with key stakeholders to resolve customer complaints
Communicate full traceability and recommendations to contracts team at outcome of investigation
Visit customers to conduct on site investigation when appropriate
Conduct and/or support the implementation of health & safety and learning interventions with production and/or contracts team when appropriateMaintain compliance records
Record investigation data within appropriate databases
Gather traceability documentation for electronic storage
Coordinate the distribution and calibration of measuring equipment
Retain and store calibration certification
Coordinate quality checks and third party testing of materialLead, direct, evaluate and develop a team of functional professionals or other professionals to ensure that the plant meets its established targets and standards
Conduct interviews for internal and external candidates
Complete induction, on boarding and probationary reviews in a timely manner
Evaluate individuals' performance and set objectives for the future
Conduct Performance reviews within timescales
Manage poor performance
Manage attendance and timekeeping
Conduct Investigations, Disciplinary and Grievance procedures in line with company policy
Ensure HR and Payroll are provided with data and documentation as and when required
Seek advice from HR, Occupational Health or other support agencies e.g. ACAS, EEFMiscellaneous or ad hoc business requirements
Manage specific projects or undertake specific project activity as determined by the business or line manager
Travel to specific locations in order to undertake role requirements as required
Represent your function or business at meetings or events as required
Undertake any reasonable request in order to support the needs of the business
Technical Competencies
ARMA, Word, Outlook, PDIS, Therefore, Powerpoing, CRM
Please apply now with your CV and a cover letter highlighting your relevant experience and qualifications.
Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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