Account Manager
1 month ago
Reporting directly into the Senior Manager, this is a fantastic opening for an Account Manager to really become fully immersed in managing, retaining and ensuring appropriate service delivery to meet the requirements of your portfolio of clients. An ability to build rapport and establish highly professional relationships with your customers, and understand their businesses to facilitate growth, will be essential. It is an interesting and challenging hands-on role, and one in which you can certainly make your mark. The role is a combination of active client account management and significant inter-department liaison with colleagues in customer services, operations and despatch.
Additional responsibilities will include, on-boarding of new clients, providing client reporting, updating all departments on client activity and developments, tender processes, KPI data management, as well as continuous improvement to establish more effective ways of working collaboratively. An ability to cross-sell, identify opportunities and negotiate will be required. It is essential that you have good Micro Soft Office experience.
This is a highly autonomous role, in respect of being accountable for all aspects of your own performance, and this will be assessed against achievement of financial and service level targets and the retention, development and profitability of your clients. As an individual you will be highly personable, approachable, open-minded and have a positive attitude, as well as show flexibility and a willingness to get stuck in. Great communication skills are essential You will join a friendly, dynamic team and this will suit someone who thrives in this environment.
In addition to your experience, it will be your attitude, initiative, and your desire to want to get fully involved that will set you apart. There are excellent career prospects into team management within this growing business for the right career minded individual.
Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business
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