Compliance Assurance Manager

7 days ago

Chatham Kent, United Kingdom OSB Full time

About the team:

The Compliance Assurance team supports OSB Group plc by completing targeted Thematic Reviews and Customer Journeys to achieve the agreed Compliance Assurance Annual Plan and ensuring that the business operates within the law and regulations that applies to the Group.

This role is based in Chatham, Kent and is key to ensuring that the Compliance Assurance Plan is delivered. The team is based in Chatham, Kent and Wolverhampton, West Midlands.

Our philosophy:

Before you read on, we\'d like you to know that we\'re committed to diversity and hope that our employee base reflects the diverse nature of our society. To understand more, please follow:

Our recruitment process can include telephone calls, virtual meetings via Webex and face to face meetings in one of our offices. If you apply for one of our roles, we will be sure to ask you if you require any support with any of these stages.

What you will be doing:

In this role, you will deliver risk-based assurance activity across the Group in accordance with the Group Annual Compliance Assurance Plan; focussing on the planning, execution and reporting of assurance of thematic reviews and customer journeys, to test adherence to regulatory requirements, the design and effectiveness of key regulatory systems and controls and the delivery of good customer outcomes.

Your responsibilities will include:

  • Timely completion of Compliance Assurance reviews across the Group to provide assurance that we are operating within our policies and procedures and within law and regulation. This will include Customer Journeys and Thematic Reviews.
  • Identifying and scoping the impact of Compliance and Conduct breaches and communicating the implications to a range of audiences. Agreeing actions with stakeholders needed to close issues noted in the reviews and supporting the business in completing the agreed actions.
  • Ensuring that you own, deliver and comply with operating objectives and standards of performance.
  • Providing concise, timely and accurate written and verbal reports highlighting issues and recommendations for improvement/remediation actions. Reporting any potential compliance breaches highlighted or conduct issues, and ensuring they are actioned in a timely and thorough manner.
  • Undertaking and reporting focussed customer outcome reviews across the full product. This will involve using experience and conduct expertise to assess customer outcomes and making recommendations to the business for improvements.

In return for your commitment:

Please use this link to see the fantastic benefits available at OSB:

Could you be the one?

We are looking for talented individuals who have the experience and knowledge set out below:

  • Previous experience completing compliance or conduct thematic reviews/audits as part of a compliance team is essential.
  • Excellent understanding of and ability to interpret the FCA regulations and other critical regulatory areas is essential.
  • Detailed knowledge of both the current FCA regulatory expectations in respect to conduct risk, Consumer Duty and customer outcomes together with the latest industry guidance for those expectations is essential.
  • Excellent knowledge of the MCOB, BCOBS, SYSC, PRIN and COCON handbooks is essential.

What to do next

If this sounds like you, please apply now

If shortlisted from your initial application we operate a personalised recruitment process.

Interviews are a two way street, we aim for them to be relevant and conversational to get the best out of you

OSB Group are dedicated to diversity in the workplace and committed to treating all our employees and job applicants equally. We embrace equal opportunities and are opposed to discrimination on any grounds.

As part of our public commitment to the Women in Finance Charter, we have introduced our own initiatives to attract, develop and advance senior women in our sector.

We don\'t stop there though, we have broadened our approach to encourage diversity and inclusion at all levels and in all roles. Our leadership and Executive Committee are right behind us, to the extent that our Diversity Champions sit at Board level and on a monthly basis receive updates on our progress.

All applicants must have rights to work in the UK and be willing to undertake the relevant pre-employment screening checks should your application be successful.

#LI-HYBRID and #LI-ON-SITE

INDHP or INDLP

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