Coffee&Beverage Community Expert

3 weeks ago

Camden Area, United Kingdom Nuova Distribution UK Ltd Full time
About working for Nuova Distribution UK:nNuova Distribution UK Ltd is the branch office for Victoria Arduino and Nuova Simonelli espresso machines and grinders in the UK. Since 2017, we have focused on building long term partnerships with businesses looking to improve the quality and consistency of machinery offering , while investing back into the community through education and innovation.

An opportunity has arisen for a coffee and beverage expert to work with us and our existing and future partners. This person will work closely with the Sales & Marketing teams to maximise the end user experience, and report to the Managing Director.

We are looking for someone who lives within a commutable distance to London, as you will be based in Camden, London, where we have our showroom. Due to the nature of the role, you will also be expected to travel frequently to visit our partners and key end users throughout mainland UK, attend trade shows and out of office hours events.

Monday to Friday (occasional weekend work may be required, against time in lieu).

Main Activities:nDevelop & Conduct training sessions, workshops, and classes to promote machinery to end users. This includes hands-on practice, demonstrations, and interactive activities.nBecome an expert in coffee and beverages, including tea, cocktails and mocktails, and be part of both local and global initiatives.nCreate engagement through the participation of events, cuppings, SCA competitions, in order to drive potential interest to our brands.nEstablish and develop mutually beneficial relationships with partners, end users and the coffee community, exploring potential new leads and business opportunities.nConduct equipment demonstrations to support the Wholesale Partnerships team with key end users and partners.nCoordinate events with the Marketing Manager, working closely on creation, promotion and implementation of physical and digital activations.nSupport Sales within the local market, visiting international and local exhibitions in line with annual activities plan and evaluating ROI.nShare market insights to the CBC and sales teams.nSupport Sales department development, product and ongoing training according with HQ shared plan.nProvide constant feedback around products and trends according to the needs of the market.

Is this position made for you?nExpertise in Coffee: A comprehensive knowledge of coffee beans, their origins, flavours, roasting techniques, and brewing methods is essential.nBarista skills: proficiency in espresso extraction, milk steaming, latte art, and other barista techniques is crucial for training activitiesnCommunication: effective communication skills are necessary to explain concepts clearly, provide feedback, and engage with trainees.nTraining techniques: being able to design and deliver training programs that cater to different learning styles and skill levels is important. This includes creating educational materials, demonstrations, and hands-on exercises.nIndustry trends and standards: staying up to date with the latest industry trends, coffee certifications, and standards helps ensure that the training provided is relevant and aligned with industry expectations.nProblem solving: coffee trainers should be adept at troubleshooting brewing issues, addressing equipment problems, and providing solutions to common challenges encountered by baristas.nPassion and enthusiasm: a genuine passion for coffee and beverages, and a desire to share that passion with others is vital for inspiring people and fostering a positive learning environment.nHigh level of rapport building, communication skills and relationship managementnTeamwork and leadership skillsnExcellent English language skills both oral and written.nNational travel required with potential opportunities for international travel.nFull, clean UK Drivers License

Compensation package:n£35-40K p/an10% KPI bonusnBenefits: mobile phone and laptop, company credit card, travel paid for (no vehicle), private healthcare (after probation).

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