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Temporary Claims Handling Assistant

3 months ago

Matlock, United Kingdom Elizabeth Michael Associates LTD Full time
Temporary Claims Handling Assistant
Up to 3 months
Full time - 37 hours
Monday to Friday - 9am - 5pm – Hybrid
DE4 - Derbyshire
£14.59 - UMBRELLA
ASAP START
We are seeking a detail-oriented and organised Business Assistant to join our client's team. The Business Assistant will play a crucial role in providing administrative and clerical support to ensure the smooth operation of our business.
* Handling a large volume of call daily
* Processing claims
* Liaison, communication and relationship building with service users other departments and external contracts on a regular basis to support/represent departmental or service activities.
* Main point of contact for a senior member of staff acting as a filter for issues/problems and aiming to resolve at least the routine problems in person in order to provide effective support and problem resolution, recommending alternative sources/courses of action if unable to assist.
* May perform support tasks that contribute towards the area specialist in nature, managing own workload from start to finish.
* Understanding of relevant policies and procedures as they affect the role and the quality standards and outputs required