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Customer Service Manager

3 months ago

Kingamps Lynn, United Kingdom LB Waste Management Full time
A skilled Customer Service Manager is needed to join our team at LB Waste Management, a leading waste management company based in Kings Lynn, on a full-time basis. 
Here at LB Waste, we have a wealth of knowledge from within the waste industry. Covering both domestic and commercial waste services, whether it's a quick skip to your home or a full waste management plan for a commercial site, we've got it covered. 
Operating nationwide, we cover a wide range of services, from skips and Roro's to Grabs, Muckaway, tippers, aggregates, and much more.
This is an excellent opportunity to progress your customer service career with a well-established company
About the Role
As a Customer Service Manager within LB Waste, you will be the primary point of call for all customer relations, service issues, and tasks. This is to ensure that our customers receive 5* service and that any problems are resolved to the best of your ability. 
Key Responsibilities:
Dealing with all customer service-related issues within the business
Obtaining additional payments for excess charges
Handling customer complaints
Being proactive with potential issues to ensure problems do not occur
Required Skills:
Great communications skills
Problem-solving ability
Positive working attitude
Benefits: 
Monthly bonuses
Sounds interesting? Click the APPLY button to send your CV for immediate consideration.
Candidates with previous experience or job titles, including; Customer Service Representative, Client Relations Specialist, Customer Support Agent, Customer Care Associate, Customer Engagement Representative, Client Service Advisor, and Customer Solutions Specialist may also be considered for this role