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Senior Client Partner

3 months ago


United Kingdom Talogy Full time

About Talogy

We are Talogy. The talent management experts. We craft solutions that screen, select, develop, and engage talent worldwide. By uniting the leading psychologists, data scientists, developers, and HR consultants we bring the power of psychology and technology together so you can make the best datadriven people decisions. With more than 30 million assessments delivered each year in more than 50 languages, we help clients discover organizational brilliance.

Learn more about what we do at: talogy.com


Life at Talogy

We walk our talk, and passion fuels what we do.

We are technology nerds and people people, who are energized by innovation and collaboration — winning together as a team of 650+ colleagues by uniting the leading talent experts across the globe.

Our mission is to help people meet their potential. In striving for this mission, we are daring, go the extra mile, take ownership, and expect a lot from each other.

But most of all, we care deeply — about our customers, and about each other.

At Talogy, we are humble masters, flexible experts, and human scientists.


Why this role is important to Talogy

The Senior Client Partner will help the company to achieve its ambitious global growth plans by overseeing and driving the growth of many of the company’s critical client accounts and elevating the go to market messaging. By securing and growing accounts that generate a significant proportion of the TM UK business, as well as identifying and closing new business opportunities and owning solution targets the Senior Client Partner will make a direct contribution to the bottom-line results of Talogy’s UK Talent Management business.


About the Role

Senior Client Partners take a consultative approach to selling Talogy’s talent management solutions to decision-makers who typically (though not exclusively) operate in Talent Acquisition or Learning & Development roles. You will have the opportunity to offer customised and off-the-shelf solutions to tackle the challenges faced by these important clients. As a Senior Client Partner, you will be responsible for bringing in new business as well as working with existing clients to further their assessment and development objectives . Elevating Talogy’s presence in a key vertical will ensure this role balances individual targets and wider business objectives. This role requires a confident, influential communicator who is comfortable guiding complex talent discussions, involving specialist subject matter experts at the appropriate stage of opportunity. We are looking for someone who demonstrates professionalism, integrity and discretion in all relationships, and shows energy and drive with a resilient and analytical mindset.


Role Responsibilities

The Senior Client Partner role is primarily responsible for:

• Penetrate assigned accounts which includes new business, renewal, cross-sell and upsell; build and close a strong pipeline of opportunities

• Work collaboratively with Talogy’s Consulting, Client Experience, R&D and Legal teams to ensure successful sales outcomes leading to happy clients

• Build long-term, strategic plans to maximise clients' success with Talogy solutions;

• Understand each strategic account’s Talent Acquisition and Learning and Development initiatives/objectives and map Talogy solutions to those objectives

• Forecast pipeline accurately, including expected close date, projected deal size, and projected deal probability

• Build out the assigned proposition in partnership with Consulting Head of and drive the go to market messaging and positioning

• Working collaboratively with Marketing to map out the roll out of the go to market messaging, identifying external platforms and touch points and opportunities to elevate the offering throughout the year

• Drive value through supporting the sales team upskilling journey and helping close opportunities

• Delivering monthly sales data analysis by products and tracking performance against targets set in collaboration with Sales Director

• Utilising monthly sales data analysis by products and clients to review go to market messaging and strategy for assigned proposition


Key Result Measures

• Delivery of a strong go-to market plan to help elevate our market presence

• Progress against assigned offering product targets

• Overall revenue goal attainment through new business from existing and new clients

• Account revenue growth versus previous year

• Ability to grow smaller accounts into strategic accounts

• Expansion of Talogy portfolio elements used by client

• Conversion rates including:

o Lead to proposal

o Proposal to presentation / close

o Client meetings and presentations per month/quarter

• Detail and accuracy of Salesforce reports on activity and pipeline


Knowledge, Skills and Experience Requirements

• 5+ years of successful experience selling talent management solutions to TA/L&D

• Experience of significantly expanding client revenue through strategic upselling and cross-selling

• Proven track record of closing large and high-quality deals

• A consultative sales style, strong experience selling solutions and the ability to thrive in a fast paced environment

• Proven ability to sell collaboratively with multiple internal stakeholders and teams


Knowledge of the talent management sector and skill in writing proposals, tenders, statements of work, as well as management of the contracting process is essential. Office 365 skills are required, including Word, PowerPoint, Outlook and Excel. SharePoint and Salesforce skills are also desirable but can be learned on the job.

Core hours for this role are 09:00 to 17:30 from Monday to Friday, with one hour per day given flexibly for a lunch break. This is a full-time, permanent role. The office base for this role will be Talogy’s Guildford office, however remote working is also available. Possible limited travel on an occasional basis to provide personal development opportunities via sales meetings, training, and events.


Competencies

• Working Collaboratively/Developing Relationships

• Analytical Thinking/Information Seeking

• Communicating & Influencing

• Strong negotiation skills

• Delivering Results/Drive and Persistence

• Customer Orientation

• Strategic & Commercial Focus

• Learning & Innovation


Benefits

Talogy offers a variety of competitive workplace benefits, including financial planning support, time off benefits, employee assistance programs, medical cover and participation rewards. We have a vibrant social culture, and we provide opportunities for employees to engage in volunteering and charity activities