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Print Operator

3 months ago

City of Westminster, United Kingdom Adecco Full time
Adecco are recruiting an experienced print operator with BPSS Clearance for a key multi-national corporate client within the Print industry. The ideal candidate will have previous experience in reprographics offering high-quality customer service. Located at Petty France.
Working alternate weeks of 8am-4pm/ 9.30am-6pm
£14 per hour
Job Title: Print Room Operator
Reporting To: Print Room Manager/Workflow Coordinator
Job Purpose: Working within a busy department, you will be expected to provide support in the day-to-day workflow within the Print Room, to ensure a smooth and efficient delivery of services, to a high standard for all clients in accordance with company policy and procedures.
Primary Duties and responsibilities:
High volume copying, printing, and scanning to a high standard
To ensure all documents are quality checked according to the processes in place
Provide 'first line' fault finding capability on all Print Room machines, prior to placing a service call
Take an active role in reconciling and approving invoices relevant to the Print Room
Procedure implementation, ensuring all work is completed accordingly
Be aware of and strive to achieve performance targets and objectives in relation to the department
Ensure continual improvement of team performance against targets and objectives in relation to the department
Assist in prioritising the workload to meet client SLA's
Undertake stock control and ordering of any stationery items or consumables i.e. dividers, binders, toners etc
Carry out any other reasonable tasks/duties to support the department as directed by line management Person Specification
Skills and Abilities
Effective communicator, both verbally (face-to-face or over the phone) and in writing
Able negotiator, effectively dealing with re-arranging deadlines where necessary
Time management skills with the ability to plan work to meet challenging, conflicting and /or demanding pressures and deadlines
Good organisational skills
IT skills in Office (Outlook, Word, Excel), Adobe, Prisma Prepare, or similar
Proactive, with a keen eye for detail
Self- motivated, with a 'can do' attitude
Flexible outlookExperience and Knowledge
Relevant reprographics experience and knowledge of high volume copying/scanning equipment
Experienced in a customer service/partnering environment; highly customer focused
Proven capability in assisting with developing support services to a high standard within a demanding business environment
Practical experience of working within a Service-Level Agreement and Key Performance Indicators
Experience of change management
Specialist knowledge of Facilities services, in particular, experience of working with third-party service providers
Awareness of current Copyright Law and controls
Qualifications
Minimum of 5 GCSE's (to include English and Maths) at Grade C or above (or equivalent) is desirable
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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