Hr Generalist
2 weeks ago
Duties & Responsibilities:
* Act as HR Advisor and coach for managers, providing guidance on employee relations, policies, and procedures.
* Take the lead in managing employee relations cases, ensuring prompt and equitable resolutions while delivering top-notch customer service.
* Cultivate strong partnerships with internal stakeholders, offering expert support and advice. Participate actively in on-site meetings and stakeholder engagements concerning HR matters.
* Proactively support line managers in implementing attendance management policies and wellbeing initiatives to cultivate a positive work environment.
* Maintain accurate employee data in our HR system and promote quality assurance practices among HR Officers while supporting system updates.
* Assist managers in utilising the performance management process effectively, encouraging feedback and addressing underperformance.
* Exhibit a positive attitude and work ethic to inspire the People Services Team.
* Collaborate with the People Services Lead to develop and implement HR policies and procedures.
* Conduct informative sessions to raise awareness and ensure alignment across departments.
* Monitor case management activities within client groups, collaborating with the broader HR team to identify trends and enhance conflict resolution capabilities.
* Generate HR management reports, such as absence and employee relations data, and collaborate with managers to derive actionable insights for continuous improvement.
* Lead and motivate the HR Officers, fostering their professional development and empowering them to deliver exceptional service and uphold high customer service standards.
* Contribute to people projects aligned with the HR Strategy, collaborating closely with the HR Lead and the wider HR function to enhance service delivery continuously.
* Assist in grading reviews and ensure accurate benchmarking for all new positions within the business.
* Other Ad-hoc duties as and when required.
Experience, Qualification and skills:
* Utilise your extensive HR generalist experience, particularly in case management, to effectively address various HR matters.
* CIPD qualified or equivalent is preferred
* Demonstrate excellent communication abilities by engaging senior leadership and stakeholders with clarity and professionalism.
* Actively collaborate with teams, demonstrating proactive problem-solving skills and finesse in resolving issues.
* Provide guidance to managers on all facets of personnel management and growth, leveraging your proven track record.
* Handle confidential information discreetly, ensuring utmost confidentiality at all times.
* Employ your sharp attention to detail and analytical prowess to facilitate accurate decision-making processes.
* Maintain a strong ethical compass, effortlessly balancing organisational objectives with employee well-being.
* Showcase leadership experience by effectively managing and supervising teams.
* Utilise HR Information Systems proficiently in daily operations
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