Guest Service Ambassador
2 weeks ago
Job Description
- Welcomes all guests as soon as they arrive with care and attention with a personalised approach
- Is proactive anticipates guests needs and looks for suitable solutions
- Conveys the hotel image and promotes companys loyalty program ALL
- Assists as required with the solving of any guest problem and is able support any query
- Efficient and satisfying manner
- Has knowledge of the facilities and services events offered by the hotel and the surrounding area and actively promotes them
- Carries out all operations concerning guests arrival and departure in compliance with payment procedure
- Informs guests about formalities any special conditions relating to their stay and the services available
- Actively contributes to the qualitative and quantitative targets of the department
Remote Work :
No
Employment Type :
Fulltime
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