Guest Service Ambassador

2 weeks ago


Ford, United Kingdom AccorHotel Full time

Job Description

  • Welcomes all guests as soon as they arrive with care and attention with a personalised approach
  • Is proactive anticipates guests needs and looks for suitable solutions
  • Conveys the hotel image and promotes companys loyalty program  ALL
  • Assists as required with the solving of any guest problem and is able support any query
  • Efficient and satisfying manner
  • Has knowledge of the facilities and services events offered by the hotel and the surrounding area and actively promotes them
  • Carries out all operations concerning guests arrival and departure in compliance with payment procedure
  • Informs guests about formalities any special conditions relating to their stay and the services available
  • Actively contributes to the qualitative and quantitative targets of the department

Remote Work :

No


Employment Type :

Fulltime



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