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Credit Manager
1 month ago
Responsibilities:
The key role of the Credit Manager is to manage the cash collection and debt control function for the entire company portfolio through to legal stage in line with Credit Strategy and Policy.
The Credit Manager will report directly to the Head of Credit and Risk and be responsible for:-
· leading and developing a team of 10 Credit professionals
· Monitoring and managing the efficiency of the team
· Overseeing the administration of customer accounts
· Ensuring all accounts are settled when they fall due
· Overdue and aged debt is collected efficiently and effectively
· Reduce bad debt and minimise write-offs
· Take ownership of customer queries
· Resolve difficult/sensitive customer situations
· Liaise internally with other members of staff
· Provide management reports to the business
Essential criteria
· 3 years Credit Control experience and Credit Management Experience
· Possess excellent written and verbal communication skills with the ability to make commercial decisions
· Experience in working in a target driven, results orientated and fast pace business environment
· Experience in setting and reviewing individual and team performance targets
· Experience in achieving and driving departmental KPI’s
· Experience in staff appraisals, training and development
· Experience in underwriting and the use of credit checking software and other systems to assess new and ongoing trade risks
Desired criteria
· PQ Credit Management qualification at Level 2 or above, or equivalent recognised experience
· Knowledge of the NI/ROI/Scottish legal system
· Experience in attending debt recovery Court Hearings
Working hours:
Working hours are Monday to Friday, 9am to 5pm.
Due to the nature of the business work and availability outside of these hours will be required from time to time to ensure that business objectives are met.
We are open to applications from applicants seeking a four-day working week
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