Customer Experience Officer

This role sits within the new Customer Experience team in Customer Access & Digital Services and will support the centralisation of the Directorate feedback process. The feedback process covers compliments, comments/suggestions and complaints. The role will have the ability to directly influence our customer satisfaction by being the voice of the...

Responsibilities: - Perform clerical duties, including data entry, filing, and organising documents - Answer and direct phone calls with professionalism and excellent phone etiquette - Manage office supplies and inventory, ensuring they are well-stocked - Assist in scheduling appointments and maintaining calendars - Coordinate meetings and conferences,...

**Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...

**Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...

**Customer Service Administrator - £21,500 to £25,000 - Truro, Cornwall** We are looking for talented professionals from customer service or other people-focused backgrounds to join our team to support the ongoing growth in our business operations, working in internal and customer facing roles. No previous financial services experience is required as...

Working as part of a team, reporting directly to the Customer Services Manager, you will share responsibility for the smooth running of the customer services department. - First contact for customer enquiries and visitors to head office - Process all sales orders, including customer purchase orders, sales invoices, pro-forma invoices and delivery notes. -...

Working as part of a team, reporting directly to the Customer Services Manager, you will share responsibility for the smooth running of the customer services department. - First contact for customer enquiries and visitors to head office - Process all sales orders, including customer purchase orders, sales invoices, pro-forma invoices and delivery notes. -...

An opportunity to join our successful family business in Truro, established in 2001, has arisen. Successful applicants will assist in the day-to-day running of a busy shop and Post Office. Duties will include serving customers, restocking shelves, cashing up and will include some evenings and weekends. Post Office training provided but applicants should...

Our client, a local authority based in Truro, is seeking a Customer Service / Call Centre Operator to join their Customer Services team on a full-time, temporary basis. The successful applicant will provide proactive & comprehensive guidance, information, and resolution to internal and external customers. What We Offer: - Pay: £9.90 per hour - Weekly...

All the detailsBelow is the working pattern for this vacancy. Sunday 06:00-10:00Monday 06:00-10:00Tuesday 06:00-10:00Thursday 06:00-10:00Saturday 06:00-10:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

Below is the working pattern for this vacancy.Sunday 10:00-19:00Saturday 13:30-21:30PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to...

All the detailsBelow is the working pattern for this vacancy. Sunday 05:30-13:30Saturday 04:30-12:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

Below is the working pattern for this vacancy.Sunday 05:30-13:30Saturday 04:30-12:30PurposeTo deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our customers helping us to...

All the detailsBelow is the working pattern for this vacancy. Monday 06:00-10:00Tuesday 06:00-10:00Wednesday 06:00-10:00Thursday 06:00-10:00Friday 06:00-10:00 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As...

All the detailsBelow is the working pattern for this vacancy. Sunday 10:00-19:00Saturday 13:30-21:30 Purpose To deliver a great shopping experience for our customers, we are looking for colleagues who put customers before tasks every time whilst championing and promoting our brilliant products. As the face of the business, you will be the voice of our...

Are you passionate about delivering excellent customer service? Do you have the ability to prioritise tasks and work well as part of a team? As a Customer Service Advisor, it will be your role to support the team in providing a high level of service to potential customers. My client prides itself on excellent customer care and providing informative,...

**Job title **Finance Officer **Salary **£25,000 - £27,000 depending on experience **Contract type **22.5 hours per week (0.6 FTE) Fixed term until March 2025. Subject to final funding agreement. **Based **Hybrid working with main office base in Truro **Reporting to **Managing Director This role is part of an anticipated new provision as part of the...

You will join our growing, close-knit Operations team, ensuring the best possible customer experience in the supply of our market-leading heat pumps and related products to our customers. You will ensure that every Kensa Heat Pumps delivery is delivered correct and on time and that the all customers enjoy the highest level of satisfaction in dealing when...

As **an experienced customer account executive**, you will assist in generating new sales for an established electronics manufacturer by speaking with existing customers, maximising current business and qualifying new opportunities. Working alongside the Sales Manager and sales team, you will be given training and support to understand and interpret basic...

An opportunity has arisen at RCHT to support the monitoring and audit of Estates & Facilities Services. The post holder will be a Performance & Compliance Monitoring Officer with day-to-day interface with managers in both Estates and Facilities, and the wider Trust. This role is based at the Royal Cornwall Hospital, however there will be a requirement to...