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SC Cleared Application Packager

4 months ago

Aldermaston, United Kingdom Global Technology Solutions Ltd. Full time
JOB TITLE: SC Cleared Application PackagernLOCATION: AldermastonnSALARY: £56,252nWORKING HOURS: Standard office hours

Holding SC or DV clearance is a must

DETAILED JOB DESCRIPTION:

Purpose of the rolenWe are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic to our client needs and requirements. The applicant should have a very good understanding of software application packaging, possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams.nThe Application Packaging Team is responsible for managing the end to end delivery of applications and Operating System gold builds, and the on-going lifecycle management for those applications.

Behavioursn• Demonstrate the ability to methodically work through issuesn• Identify issues end users might be facing and drive improvement and simplifications to help end user processn• Maintain good working relationship with key stakeholders and support teamsn• Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skillsn• Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation projectn• Strong Application Packaging experience using Flexera AdminStudio, InstallShield, IS Recapture & ORCAn• Expert understanding of MSI technology, including transforms.n• Document package configurationn• Package defect remediationn• Experience of large OS migration projects (preferably Windows 7 and Windows 10)n• Data Analysis and reporting skillsn• Good communication skills (customer facing as you may need to speak to people in the business)n• Experience of managing and maintaining a SCCM 2012 (or higher) production environmentn• SCCM deployment/Design experiencen• Some Operating System Deployment (OSD), including tools such as MDTn• Experience of SCCM / WSUS patching technologyn• Microsoft Active Directory 2003-2016 servern• Microsoft Group Policy Objects (GPOs)n• Software deployment and 3rd line support and troubleshootingn• Understand and input into desktop engineering standards, processes and best practicesn• Involvement in delivering large scale deployments of software, e.g. Microsoft Officen• Experience of large OS migration projects (preferably windows 10)n• Highlight changes to processes or errors to the process owners. Maintain own process and working instruction documentsn• Work within the contractual guidelines and Statement of Work, or highlight any local shadow IT agreementsn• Be politically savvy and understand the concerns and priorities of our customer and our own support teams

ESSENTIALS SKILLS/QUALIFICATIONS:n• Basic Understanding of IT project management methodologies including agile and waterfalln• Basic Knowledge of project management tools and techniquesn• Microsoft Active Directory 2003-2016 servern• Microsoft Group Policy Objects (GPOs)n• Understand cloud technologiesn• Understand network topologyn• Must have packaged applications for Windows 7 and Windows 10 OS platforms.n• Must have experience of complex application packaging. (E.g. Autodesk, MS Office, etc.)n• Software deployment and 3rd line support and troubleshootingn• Strong communication skills both written and verbaln• Self-motivated with a can do attitude and comfortable working with ambiguityn• Strong MSI technologyn• Application layering (VMware App Volumes)n• Scripting experience using BAT, PowerShell and VB, C# Scriptsn• Ability to create and run reportsn• Awareness of Change and Release Managementn• Excellent written and verbal communication skills with a genuine enthusiasm towards IT service managementn• Excellent organisational skills and able to take a methodical approachn• Excellent customer service skillsn• Strong and confident presentation skillsn• Professional verbal and written communication skillsn• Strong SCCM 2012 knowledge

DESIRABLE SKILLS/QUALIFICATIONS:n• ServiceNown• ITIL Foundationn• Application virtualization (Microsoft APP-V)n• Fundamental knowledge across Windows Operating Systemsn• MS SCCM 2012

If you have the skill required, apply now