Process Improvement Specialist

3 weeks ago


Watford, United Kingdom Symmetry Search & Staffing Solutions Full time

Process Improvement Specialist urgently required on an initial 6-month contract basis, by a leading Insurance company.


This is a hybrid role, predominantly remote with occasional travel to the client’s Watford HQ, offering a daily rate of between £550 – 600 / day.


You will be responsible for the design & redesign of end: end processes focusing on customer experience, supporting the business’ current strategic goals.


To be considered for this opportunity, applicants must have the following experience:


  • Excellent process mapping, modelling & redesign skills
  • Proven process improvement skills focused on customer experience / customer journey
  • Six Sigma Black Belt
  • Exposure working with RPA specialists
  • Excellent stakeholder management skills
  • Insurance industry exposure


This is an excellent opportunity for a proven and successful Process Improvement specialist to join a market-leading Insurance client, driving the end: end design of customer experience processes.


It must be stressed that only applicants with proven Insurance exposure, who have operated at Lean Six Sigma Black Belt level will be considered for this opportunity.


If interested in the above opportunity, please share if you require any adjustments to be made in our communication methods.



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